Ella explained each part of the process and helped us when we hit any sort of problem. She was absolutely wonderful. She really made this process so much easier than we thought it could ever be. She is so knowledgeable and professional while being accessible and friendly. She is such an asset to Veterans United, we can’t rave enough about her. Thanks again to Ella for all her support. We will highly recommend her to others looking to use Veterans United.

Ella was awesome. Guided me straight through the process. She answered every call (VERY important to most folks), answered every question I had, and worked with us to alter our loan amount congruent with our renovation. I highly recommend her!

Ella Owens went above and beyond to help us with our VA loan. She made the complicated process of buying a home easy and stress free! My husband and I were able to get into our dream home and we could not be happier.

Ella Owens made my experience extremely easy and efficient. She went above and beyond to ensure I had all the information I needed and that my preferred timeline was met. With traveling and being out of state, she facilitated the process and completed everything in a way that may not have been done otherwise. Regardless of the time of day, she kept communication that assisted me even while being in different time zones. She maximized multiple methods of communication via phone, text, email, and the online portal. I highly recommend Ella for future loan needs!

Ms. Ella Owens work with my wife and I through this loan process. Everything went smooth and My wife and I enjoy working with her. she was Professional in her job and answer all of ours questions that came up. Thank you, Ms. Owens.

We are returning customers for Ella. I love the focused, superior service and her prompt response to questions. I would strongly recommend her!

I have dealt with Ella Owens before on my original home Loan!! I got the same kind of service as I did the first time on my Refinancing I would recommend anybody to go through Ella Owens. She Went out of her way for me to get this Refinancing Done. She got me the lowest interest rate Possible. Lower Than What I Expected!!! If you are Looking for an MVP candidate!! For Your Company Ella is the Person You Are Looking For!! I Will be Recommending Veterans United Home Loans!!! to Everyone!!!

Ella came to the rescue after we had a falling out with our previous VA loan lender. We were in the middle of the home purchase process and only two weeks out from our scheduled closing date.Ella took on the challenge of keeping us on schedule to close on the original date, and she did an outstanding job pulling the VUHL team together to make it all happen. We ended up closing on time and moving into our new home a couple of days later.We need more professionals like Ella to help qualified buyers through the stressful process of purchasing a home. Thank you, thank you, thank you Ella for giving us the confidence to continue pursuing the purchase of our new home. We would not have succeeded without your awesome personal and professional encouragement and guidance. We will definitely recommend you to any of our family or friends who are looking to move into the same area.

Ella was fantastic. She was always so eager to help, answer all my questions, guide me through the process and she made the experience seamless and easy.

Ella went above and beyond for us. She made sure to contact us when we were available, as we are currently stationed in the UK. She answered all of our questions in a timely manner, while walking us through each step of the process. Ella also put our minds at easy when concerns about timing arose. Overall, she took the stresses of refinancing while abroad away throughout the entire process.