Ella explained each part of the process and helped us when we hit any sort of problem. She was absolutely wonderful. She really made this process so much easier than we thought it could ever be. She is so knowledgeable and professional while being accessible and friendly. She is such an asset to Veterans United, we can’t rave enough about her. Thanks again to Ella for all her support. We will highly recommend her to others looking to use Veterans United.

Ella owens is the best. Please and do work with her you won't regret it.she is very detailed, helpful and patient.

Ella Owens, was professional with exceptionally good interpersonal skills/communication. She always had time to answer my questions and didn't act as if I was bothersome in asking questions. Ella had some suggestions that I hadn't thought. Ella made the entire process smooth flowing and made certain I understood everything. In fact it was the nicest process over all of the homes I have bought. Ella also worked with the title people to make sure everything was answered and ultimately went without problems.

Re-financing our home with Ella was so easy! Ella was quick to respond to emails, phone calls and any questions we had-she cares about her clients and listens. I would recommend Ella Owens at Veterans United to any veteran looking to purchase or refinance their home. This was the best customer service experience I have had, period.

Ella was very friendly and thoroughly answered all of our questions that we had, making our home buying experience completely amazing!

Ella was absolutely awesome and really helped us through every step of the process! Your the best!

Ella made everything go so smoothly! She kept us informed of where the loan was in processing and answered all our questions. We had called a few other companies that said they did the IRRRL Streamline VA loan, but they did not return our calls and were unable/unwilling perhaps to answer our questions. From the beginning of the loan refi, Ella always returned our calls, texts and e-mails. If she didn't know something, she found out right away. We would highly recommend her and Veteran's United.Sincerely,
Greg and Isla Bell

Ella made are loan process so quickly and everything went so smoothly we highly recommend her to others seeking a refinance.

Very responsive. helpful, and professional and able to answer questions. Explain everything in details and very patient while helping us. Were very thankful that Ms. Ella Owens is our Loan Specialist.

Ella was wonderful. I just cannot say enough. She helped me transition from one lender to Veterens. She kept me well informed and helped to move the process along since I had been waiting more than a month to close. I would reccomend her to everyone.