Ella explained each part of the process and helped us when we hit any sort of problem. She was absolutely wonderful. She really made this process so much easier than we thought it could ever be. She is so knowledgeable and professional while being accessible and friendly. She is such an asset to Veterans United, we can’t rave enough about her. Thanks again to Ella for all her support. We will highly recommend her to others looking to use Veterans United.

Ella came to the rescue after we had a falling out with our previous VA loan lender. We were in the middle of the home purchase process and only two weeks out from our scheduled closing date.Ella took on the challenge of keeping us on schedule to close on the original date, and she did an outstanding job pulling the VUHL team together to make it all happen. We ended up closing on time and moving into our new home a couple of days later.We need more professionals like Ella to help qualified buyers through the stressful process of purchasing a home. Thank you, thank you, thank you Ella for giving us the confidence to continue pursuing the purchase of our new home. We would not have succeeded without your awesome personal and professional encouragement and guidance. We will definitely recommend you to any of our family or friends who are looking to move into the same area.

Ella was fantastic. She was always so eager to help, answer all my questions, guide me through the process and she made the experience seamless and easy.

Ella went above and beyond for us. She made sure to contact us when we were available, as we are currently stationed in the UK. She answered all of our questions in a timely manner, while walking us through each step of the process. Ella also put our minds at easy when concerns about timing arose. Overall, she took the stresses of refinancing while abroad away throughout the entire process.

Ella is amazing. She gets it done fast and right, is super friendly and a great communicator. I am so lucky to have her help and wouldn't want to work with anyone else.

Ella was easy to communicate with, walked us through our options, and kept the ball rolling with expedient reminders and explanations. Thanks Ella!

Ella made things so much easier and made for an enjoyable experience start to finish l!

Ella owens is the best. Please and do work with her you won't regret it.she is very detailed, helpful and patient.

Ella Owens, was professional with exceptionally good interpersonal skills/communication. She always had time to answer my questions and didn't act as if I was bothersome in asking questions. Ella had some suggestions that I hadn't thought. Ella made the entire process smooth flowing and made certain I understood everything. In fact it was the nicest process over all of the homes I have bought. Ella also worked with the title people to make sure everything was answered and ultimately went without problems.

Re-financing our home with Ella was so easy! Ella was quick to respond to emails, phone calls and any questions we had-she cares about her clients and listens. I would recommend Ella Owens at Veterans United to any veteran looking to purchase or refinance their home. This was the best customer service experience I have had, period.

Ella was very friendly and thoroughly answered all of our questions that we had, making our home buying experience completely amazing!