Megan Santiago is a Loan Officer and an active duty military wife. She is very familiar with the military community and hopes to use her military knowledge to better help those who have served in Puyallup. Megan’s greatest joy at her job is being able to help fellow military families take advantage of their benefits and get them into homes they can call their own. She recognizes how important it is for them to put down roots in the communities they’ve protected and hopes to help as many as possible realize their dream of homeownership. When not at work, she enjoys spending quality time with her kids and dogs at home. When they get the chance, the Santiagos love traveling and going on adventures together as a family.
Megan and the team went above and beyond to help us. Any and all questions were answered so there was not any issues so this team was outstanding from start to finish!
Megan did an outstanding job! Always there, always responsive, always helpful. I never expected someone to work as quickly as I prefer to, but Megan is top notch! Well done!
Allowed me to ask all the questions in the world, literally throughout the entire process…day or night. And never made me feel guilty for asking so much stuff
Megan was so helpful with answering allllll of the questions we had through out the process. Even when we texted her after hours and on her cell. She really went above and beyond and we really appreciated her. Thanks Megan!
How DIDN'T she make our home finance journey a positive experience??? Bev and I, being virgin home buyers really have nothing to compare it to, in that matter. But having over 40 years in the customer service industry I can tell you Megan Santiago met every expectation and beyond, regarding all our needs. She could not have been more transparent, honest, accessible or attentive!!!! We never had to leave a message or wait for a call back. She picked up the phone every time, no matted the time or the day!!! I hate answering machines or services. This was never an issue with Megan. If she said she would get back to us, she did!! Immediately!! Not saying she is an angel, but if I had a pair of wings, I would give them to her!
Our thanks to Veterans United for allowing my Wife and I the opportunity to work with
Megan made the process simple and easy after we were struggling with another company. Highly professional and efficient.
Absolutely fantastic, easily the best loan specialist I've ever worked with! Cared a lot and went above and beyond.
The customer service was absolutely amazing! This move was extremely difficult and Megan was so wonderful in helping us stay calm. We are so grateful to have met Megan and her assistance exceeded all expectations. She truly went above and beyond helping us. Thank you!
Megan provided immediate support and ensured I understood the home buying process. She took the time to ensure my concerns were heard and answered. I truly believe my success to buying a home was largely due to Megan. I recommend her services and I would utilize her again.
My loan officer Megan was great , she explained everything and came through with all that was promised , a VA loan is a life changer , thanks to all at Veterans United !