They made the whole process easy
Everyone at Veterans Home United is top notch. They will guide you through the whole process step by step. I would highly recommend them for your home buying experience.
If you want a company you actually cares about you as a person (not a number), who knows what they are doing, and will make the necessary time to ensure all your questions and concerns are answered, then Veterans United is the company you want working for you and with you.
Although we are overall pleased with our first time home buying experience, it was very difficult to understand the process and I believe communication was an issue. We thank Veterans United and our team for making our first home purchase happen, but we were very confused throughout the process with unanswered questions and communication issues.
Response from Veterans United
Thank you for your review Javier. We want to ensure that all of our clients, especially first time home buyers, are able to have their questions answered in a timely fashion. We want to ensure this feedback will help Veterans in the future not have similar issues with their home buying process. Our Client Advocate team remains available to you if you need to discuss further.
The whole experience went amazing and everything fell into place (almost) perfectly! Would recommend to anyone!
Glenn and his team were very knowledgeable and efficient.
I plan on recommending Glenn, Kristie and Teresa to everyone I know who is in the market for a house. The whole experience was wonderful and they were there to answer questions and help every step of the way
When I initially started the process I was very satisfied but as the process was going. I decided to change homes, this process took a while. The updates were hard to come by, seemed generic and inaccurate. This is because my loan officer missed my closing date due to the wrong power of aftorney in my file. Now this was not the only issues because no one was on the same page at this office. I was asked to pay off some debt. Once I did this they asked told me I needed to pay off an entirely different debt that was never spoken about. When I asked about this, they just said sorry we were just trying to see what we could do.
Response from Veterans United
Thank you for your review Joshua. We understand the frustration when a new loan file is started and paperwork changes the process. We will research this information and your file to make sure another Veteran does not have a similar experience. Our Client Advocate team remains available to you if you would like to discuss this further.
Matt Kuhns Made this the most pleasant buying experience I've ever had. Thank you so much Matt!
Very Accomadating. Very helpful
Glenn and his team was phenomenal!
Could not have asked for any better agent than Glen Leach and his staff. Thank you for all you hard work, to place my Wife and I in this beautiful home@
Electronic signature for the forms was amazing and saved so much time.
They're very personable and easy to work with.