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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

559

Total Customer Reviews

95.2%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
452
4
77
3
11
2
11
1
8

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Showing all 559 reviews

Starting on Page 2 of 19. Return to Page 1 »

1.5 out of 5 Stars

When I initially started the process I was very satisfied but as the process was going. I decided to change homes, this process took a while. The updates were hard to come by, seemed generic and inaccurate. This is because my loan officer missed my closing date due to the wrong power of aftorney in my file. Now this was not the only issues because no one was on the same page at this office. I was asked to pay off some debt. Once I did this they asked told me I needed to pay off an entirely different debt that was never spoken about. When I asked about this, they just said sorry we were just trying to see what we could do.

Response from Veterans United

Thank you for your review Joshua. We understand the frustration when a new loan file is started and paperwork changes the process. We will research this information and your file to make sure another Veteran does not have a similar experience. Our Client Advocate team remains available to you if you would like to discuss this further.

5 out of 5 Stars
Would Recommend

Matt Kuhns Made this the most pleasant buying experience I've ever had. Thank you so much Matt!

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

4.5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

3.5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Very Accomadating. Very helpful

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

3.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Gabriela Quiroz

NMLS# 1699118

5 out of 5 Stars
Would Recommend
Photo submission from Rose D.

Loan Officer - Washington: Gabriela Quiroz

NMLS# 1699118

5 out of 5 Stars
Would Recommend
Photo submission from Marcia M.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Glenn and his team was phenomenal!

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Could not have asked for any better agent than Glen Leach and his staff. Thank you for all you hard work, to place my Wife and I in this beautiful home@

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

Electronic signature for the forms was amazing and saved so much time.

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

They're very personable and easy to work with.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

I highly recommend this to everyone who’s are looking to purchase a house.

Loan Officer - Washington: Ella Owens

NMLS# 89597

3 out of 5 Stars
Would Recommend

We did not receive our earnest check until almost 2 weeks later due to them mailing it to another address

Response from Veterans United

Thank you for sharing, Elena. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to help prevent a similar refund delay. The mailing of your refund was handled by the closing title agency. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend

Very professional Very quick to respond Very intelligent

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

I liked how easy the website was to navigate which made the process so much easier.

Loan Officer - Washington: Meagan Royer

NMLS# 1152482

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

From start to finish the lending officer was informative, Helpful and Transparent. It helped to build a trust relationship that beat out others who were trying to gain my business.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Glenn Leach was fantastic!

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Meagan Royer

NMLS# 1152482

3.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
Photo submission from Kelly C.

Couldn't have asked for a better 1st time buying experience

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

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- or visit us at -
10514 156th Street East, Suite 104, Puyallup, WA 98374
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.