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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

696

Total Customer Reviews

95.8%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
451
4
187
3
30
2
13
1
15

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Showing all 302 Army service member reviews from Washington

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5 out of 5 Stars
Would Recommend

My second time going through Veterans United. They've always made the process easy & the staff are knowledgeable and always friendly. Highly recommend

Loan Officer - Washington: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Great company, great people to work with for you home buying, Veteran United is the way to go

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

It was an absolute pleasure working with Glenn and his staff. Great service!!!

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

This was my second time dealing with Veterans Home Loan, specifically with Glenn Leach and I would recommend them to any veteran looking to buy or refinance a home. I’m truly pleased with both opportunities I had with working with them.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

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5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

4.5 out of 5 Stars
Would Recommend

Thank you Trish! Your assistance helped keep this process very simple for us and your positive attitude was reassuring as we worked through the final details. I would recommend Trish to anyone.

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

The Veterans United Home Loan branch in Pyuallup, Wa is a team that bring you in as a family, and will be there till the end. GREAT BRANCH

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Vetrans united is a class act place for a home huyers needs! Everything was very easy to fallow the process and undersyand what was happening. I was always confident that I was getting the right information and the needs of my family was always in the forfront! Everything that happend from the start to where the keys of the last home I will buy were put into my hand. I always felt at eas and new I was dealing with the right people. Thank you for making our home buying experience the best!

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

3.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

4.5 out of 5 Stars
Would Recommend

Working with veterans united was a very positive experience. I feel that they were working for me and with me through every step of the way.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

3.5 out of 5 Stars
Would Recommend

Sorry but it's hard to be positive when you owe someone over a half million dollars. But all people were good and I had no issues with VU.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Thank you for all of your help! I appreciate you all!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

I will definitely recommend Veterans Untied to all my friends and family. This is the 2nd time we've dealt with Veterans United and again they were outstanding. We originally worked with John through the lighthouse program to get our credit back on track and once we successfully did this we were referred to Tammy who was an outstanding loan officer. Tammy walked us through each step and assisted me with al my questions. Tammy was so professional and kind and took the time to make me feel like I was her only client. Working with our realtor Ron was a blessing. Ron took the time to make sure we could see all the homes that we wanted regardless if there were in our pre-determined scheduled showings for the day. The entire process was so smooth and everyone we dealt with made us feel as though we were their top priority. Also working with Kristie who assist Tammy was amazing!! Kristie was so professional as well and made sure when the underwriter had questions about docs, she made sure to stick with me on the phone to get all accurate docs needed. This helped to prevent any confusion and helped our loan move forward smoothly. Thank you Veterans United, John, Tammy, Kristie and Ron for all your professionalism had hard work!!! We truly appreciate everything and love our new home!!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

1.5 out of 5 Stars

Unless they are willing to call the VA about any specific situation to make sure that the loan goes through make sure to use a different company.

Response from Veterans United

Thank you for the advice Jarret. Luckily, we have a team of individuals that work with the VA in situations like these. We're always happy to go above and beyond for our Veterans!

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

More Reviews

See all 696 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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