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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

619

Total Customer Reviews

95.3%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Showing all 619 reviews

Starting on Page 3 of 21. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Veterans United are a friendly and professional organization that with assist you to get you home in a smooth and timely manner.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Without a Veterans United Home Loan we would have never been able to purchase our first home which is a dream come true for our family. We loved how everything that needed to be signed was done electronically. Yes there was a LOT to read and sign but it was so well worth the time to become home owners. Our loan officer Glen Leach and his team guided us through the entire process which we would never have been able to do by ourselves. Thank you Veterans United - we are very happy with our new house!!

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

They will go above and beyond, even helped me get a lower rate!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

We had a great experience working with Tammy and Debbie. They were patient with our loan situation and great about keeping us informed as to where we were in the process and what other steps were needed. We would definitely work with them in the future!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

I'm Infantry NCO stationed at Ft. Lewis. So, I had real headache with Navy Fed, point of friction was that I was under 1 year mark before my possible ETS, and even I submitted all necessary paperwork: "Intention to reenlist", and "Statement of Service" - they were really rude, incompetent and unprofessional, they had no idea what VA Reg actually says. Finally, I lost my patience told Navy Fed to F...OFF and went to Veterans United. BEST DECISION I EVER MADE! Everything was so smooth and painless, it's almost unbelievable. Tammy was really fast and professional, they closed under 3 weeks, and I'll be celebrating Christmas in my new Home. Lesson I learned from it - don't give your money to the people who don't even pretend to care about you. Veterans United did a great job! Highly recommended.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Glenn and Diane are a great team that made our buying experience great. They were so helpful, answering all our questions.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

1.5 out of 5 Stars

Thinking these people had my best interest at heart was far from the truth. I thought I was dealing with top notch Veterans that would treat me the way they would want to be treated. I had to do all of the foot work myself and even considered going with another lender which in hindsight would have been better as they sold my loan before I ever got an invoice for my first payment. It wasn't worth saving a few dollars to not be able to find a warm body when you needed one. I cant believe I was told to count my blessings by this loan officer Seriously?

Response from Veterans United

Thank you for taking time to communicate your feedback, Rose. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to maintain excellent service. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

She went above and beyond everything was handled before I even had a question to askWill definitely use her in the future

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

They made the whole process easy

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Everyone at Veterans Home United is top notch. They will guide you through the whole process step by step. I would highly recommend them for your home buying experience.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

If you want a company you actually cares about you as a person (not a number), who knows what they are doing, and will make the necessary time to ensure all your questions and concerns are answered, then Veterans United is the company you want working for you and with you.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Gabriela Quiroz

NMLS# 1699118

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

3.5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

2.5 out of 5 Stars

Although we are overall pleased with our first time home buying experience, it was very difficult to understand the process and I believe communication was an issue. We thank Veterans United and our team for making our first home purchase happen, but we were very confused throughout the process with unanswered questions and communication issues.

Response from Veterans United

Thank you for your review Javier. We want to ensure that all of our clients, especially first time home buyers, are able to have their questions answered in a timely fashion. We want to ensure this feedback will help Veterans in the future not have similar issues with their home buying process. Our Client Advocate team remains available to you if you need to discuss further.

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

The whole experience went amazing and everything fell into place (almost) perfectly! Would recommend to anyone!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Glenn and his team were very knowledgeable and efficient.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

I plan on recommending Glenn, Kristie and Teresa to everyone I know who is in the market for a house. The whole experience was wonderful and they were there to answer questions and help every step of the way

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

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10514 156th Street East, Suite 104, Puyallup, WA 98374
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.