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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

661

Total Customer Reviews

95.6%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
422
4
181
3
30
2
13
1
15

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Showing all 661 reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Tammy was absolutely wonderful! There were some complications that came up, and she never gave up. Tammy put in the extra effort to make this as stress free an painless for me. Tammy could of gave up at any point and said it wouldn’t work for me but she didn’t, she kept pushing and got it all squared away! I recommend her to anyone and everyone! And I have recently sent my parents to her, because she is honest and trust worthy and isn’t about the money! She cares for her clients!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

I will definitely recommend Veterans Untied to all my friends and family. This is the 2nd time we've dealt with Veterans United and again they were outstanding. We originally worked with John through the lighthouse program to get our credit back on track and once we successfully did this we were referred to Tammy who was an outstanding loan officer. Tammy walked us through each step and assisted me with al my questions. Tammy was so professional and kind and took the time to make me feel like I was her only client. Working with our realtor Ron was a blessing. Ron took the time to make sure we could see all the homes that we wanted regardless if there were in our pre-determined scheduled showings for the day. The entire process was so smooth and everyone we dealt with made us feel as though we were their top priority. Also working with Kristie who assist Tammy was amazing!! Kristie was so professional as well and made sure when the underwriter had questions about docs, she made sure to stick with me on the phone to get all accurate docs needed. This helped to prevent any confusion and helped our loan move forward smoothly. Thank you Veterans United, John, Tammy, Kristie and Ron for all your professionalism had hard work!!! We truly appreciate everything and love our new home!!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

1.5 out of 5 Stars

Unless they are willing to call the VA about any specific situation to make sure that the loan goes through make sure to use a different company.

Response from Veterans United

Thank you for the advice Jarret. Luckily, we have a team of individuals that work with the VA in situations like these. We're always happy to go above and beyond for our Veterans!

5 out of 5 Stars
Would Recommend

Before we settled on Veterans United, I obtained quotes from 3 other lenders. We choose Veterans United because they are the top-ranked lender for VA loans and their web portal was impressive. I was pleasantly surprised at how helpful the web site was in showing me the status of my loan, as well as how easy it was to upload any requested documents. I'm also thrilled with my agent, Jen McGarry, and how she worked so hard to get us the best deal. In fact the other lenders came back to me to try and get a shot at our business and couldn't even come close in rate. On my next loan my first call will be to Veterans United.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Ella did an amazing job making sure all matters were tended to. It seemed that each time she called, she had found another way to save money. We are extremely grateful for all of her work. I would highly recommend Ella and Veterans United to anyone.

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Tammie Hemmie and Kristie Storey are amazing! A pleasure to work.with, they made my first home buying experience stress free. Tammie Hemmie and Kristie Storey are amazing! A pleasure to work.with, they made my first home buying experience stress free

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

I would tell whom ever who is looking for a home to use Veterans United .

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Veterans United in Puyallup WA is a go to lender. My experience with Tammy Hemmie is nothing less than exceptional. She has taken her responsibility seriously, always available any time including weekends. Response time is quick knowing there are other clients aside from us. Tammy has the ability to explain in clear and concise format what to expect and, has the patience to untangle any miscommunication or misunderstanding on our part.The only issue is, always have a working laptop and printer/scanner if you want your home buying experience to go smoothly. Required document may be asked anytime, including the 11th hour of a timeline.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

We had a great and efficient experience with this purchase.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

The overall process was excellent from pre-approval to closing. The online portal made the process efficient and simple to follow. The to-do list helped keep us on track and kept us informed of our place in the process. The Veteran Home Loan website was filled with great information to assist with the home buying process. The loan team went above and beyond to communicate timely and to help guide us through the process. Our loan specialist was very knowledgeable of the VA process and always available to help us at anytime of the day with questions throughout the process. Service and experience was exceptional.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Veterans United Home Loans gets an A+ from me. They are professional and trustworthy and you will be completely satisfied with their integrity and honesty during the loan process. Give them a call today and see for yourself.

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

4.5 out of 5 Stars
Would Recommend

Thank you to all parties involve. You guys rock!

Loan Officer - Washington: Trish Cole

NMLS# 120968

4.5 out of 5 Stars
Would Recommend

Trish was very helpful in the home buying process. I thought the whole process would take longer than it actually did. Very please overall

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

I had a great experience. Your team is there to help you any way they can. I had many questions as a first time home buyer and was all answered quickly.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Glenn assembled the best team to help us get this loan and home from start to finish!!!

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Ensure VU assigns you a loan specialist in your area who is familiar with the local and state laws. Our loan specialist was extremely knowledgeable about local, county & state laws & regulations.

Loan Officer - Washington: Trish Cole

NMLS# 120968

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

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See all 661 unedited, unfiltered reviews from Veterans United of Puyallup, Washington customers who completed our post-closing satisfaction survey.

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- or visit us at -
10514 156th Street East, Suite 104, Puyallup, WA 98374
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.