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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,198

Total Customer Reviews

96.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 132 Navy service member reviews from Washington

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4 out of 5 Stars
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One thing that I wish would happen, is that for the whole duration of my loan that I stay with Veterans United. The last time I purchased with Veterans United, they sold my mortgage to Freedom Mortgage, who was extremely pushy, rude, and had abusive sales practices. Even after telling them to stop sales calls, they continued.Veterans United was a blast to work with on my last loan as well as this one. I just hope my loan stays with Veterans United.

5 out of 5 Stars
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This is my second home purchase through you and will definitely stick with you for the the next one !

4.5 out of 5 Stars
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I had a little confusion when I got emails from Chicago Title, because they mixed in w/ all the spam/sales emails I get. So I didn't identify them as part of the refi process for a few days.

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Makes buying with a VA loan easy.

4 out of 5 Stars
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They are great! Professional and guide you through the whole process! They made home buying less stressful and easy!

5 out of 5 Stars
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Bravo Zulu, a 5 Star Customer Service from Veteran United Home Loan Specialist , Ms. Ellah Owens.She was expert, patient and super fun to have as my VA Loan Specialist.Thank you, Arigatōgozaimasu,
Gracias, Maraming Salamat.As a Navy Veterans myself, I salute you for taking care of our military active, reserve and veteran communities here in Washington State and other state.

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This is my second time going through Veterans United, they will be my first call in the future.

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5 out of 5 Stars
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I've never used my VA loan so I was not familiar of how using my VA loan would work. My sister referred me to Veterans United and told me that I will not be sorry if I were to call them and to give them a shot. So I did. From the moment I reached out to Veterans United, I knew I contacted the right venue. I explained to the loan officer my situation and informed her that I would need someone to hold my hand throughout the whole process and boy, did she ever. The loan officer at Veterans United was incredible. She was always accessible to answer any questions I had. You could tell she was very knowledgeable in her craft. I always felt reassured after speaking with the loan officer if I could proceed with an offer or not. I'm so happy my sister insisted I give them a call. This was a call I will never regret in making. Thank you Veterans United for having very knowledgeable people working with veterans. I would not hesitate in calling Veterans United if I were to need them again in the future.

4.5 out of 5 Stars
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See all 1,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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