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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,260

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 133 Army service member refinance loan reviews

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5 out of 5 Stars
Would Recommend

Mr. Glenn Leach from the Puyallup Washington State branch is amazing. The whole process of refinancing it's self was very smooth and very fast. Wow !! My family felt the communication was 100% spot and customer services from both Mr. Leach and Kristie as well as the title company where very friendly, fast, and accurate!! .I also want to make a special mention regarding Mr. Leach’s book “Credit Score, Battle Plan" helped us out a very well and played a huge part with the services. It gives you a wonderful background in applying for a loans, and understanding scores and what you need to do to get where you want to be. It doesn't happened over night, but you have the basic understanding and follow the plans...., YOU WILL WIN !!Because of this, we all now have this fresh start, it's only going to get better for my whole family.Thanks to you Glenn and Kristie for all the help with our process. Be well, safe, and will always keep you in our minds.Cardoso Family.

5 out of 5 Stars
Would Recommend

Larry Burr and the rest of the team did an amazing job. They made refinancing my home effortless and smooth. My wife and I thought it be a painful process, but it was far from painful. We were constantly updated on kept up to date throughout the entire process.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

My original loan officer was not very proactive had to constantly reach him he was finally pushed to the side. The escrow group chosen by Veterans United is horrible I was told to get a payoff through the 20th but my debts were mailed out by standard mail causing me to pay more on interest

4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Please provide customers additional explanation for why some documents are suddenly required. Please provide interim status for loan process in a timely manner.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Highly recommended, Sophia was great. Everything was done in a timely matter. If I ever do anything mortgage related I won’t hesitate to use them again

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you guys need a loan specialist give Tammy Hemmie a call even in her busy day she would make time to talk to you and make sure that you get help with refinance or buying new home. I will give 10/10 for Tammy and her team.. Highly recommended.

5 out of 5 Stars
Would Recommend

If you're a Veteran and looking to do your first loan, you can't go wrong with using VU. My wife and I have been using them since 2016 and having Glenn Leach as our loan specialist, always makes for a pleasurable experience. He and his team are always thorough and very helpful. I highly recommend VU for anyone looking to do a home loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Mr. Glenn Leach was outstanding, he answered all my questions and concerns immediately. He is the one that reached out to me to even tell me about the refinance and it's benefits to begin with. High recommend he's services to everyone.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would love to do business with him at any time.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Have already recommended people to call Matt

5 out of 5 Stars
Would Recommend

Excellent company to work with! Focus is on service! Strongly recommend them to anyone looking to finance or refinance their home!

5 out of 5 Stars
Would Recommend

I'm a disabled Vietnam veteran with PTSD. I could see that my home loan specialist Tammy as well as veterans United home loans themselves truly had my best interest at heart and it felt that helping veterans just wasn't a phrase that they used but they meant it. I'm certainly glad I went with your company. They really helped me making the loan process not very stressful and were there for me every step of the way

5 out of 5 Stars
Would Recommend

Working with Matt at veterans united home loans was incredible, which not something I expected. Matt was competent, efficient, and effective in all aspects of the loan. Furthermore, Matt's personal interactions with myself and children really made it feel like somebody who genuinely cared was taking care of my family and our home. Thanks again for the excellent service and experience.

5 out of 5 Stars
Would Recommend

We have no gotten a home loan and refinanced with Veteran’s United. The process is so easy and the team has been helpful both times. I would only use them in the future!

5 out of 5 Stars
Would Recommend

The entire process was smooth and efficient. Great experience!

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See all 1,260 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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