Skip to Content
Contact your local Veterans United office in Puyallup, Washington

Whether you have questions about your loan options, need help with your account, or are ready to start your home ownership journey, we’re here to serve you. (253) 617-6200

Contact Information

  • Phone (253) 617-6200
  • Location 10514 156th Street East, Suite 104
    Puyallup, WA 98374
  • Hours Mon. -- Fri.: 8 a.m. -- 5 p.m.
    Closed Saturday and Sunday
  • Community Facebook

Meet the Team at Veterans United in Puyallup, Washington

Tammy Hemmie

Branch Manager

NMLS #315763

Email Tammy

Tammy is the Branch Manager and a Residential Mortgage Loan Originator for the Puyallup office. She has been in the mortgage industry for over twenty years and takes great pride in providing superior customer service. As the wife of an active duty officer, she is aware of the stresses often placed on military families and strives to make their lending experience a quick and smooth process. Tammy resides in the Puyallup area with her husband and her two dogs.

View Profile »

Trish Cole

Loan Officer

NMLS #120968

Email Trish

As a Residential Mortgage Loan Originator for the Puyallup office, Trish has built her business reputation on providing outstanding customer service and efficient care. She has worked in the financial industry since 1998 and believes strongly in providing education and understanding of the loan process through superb communication, helping you make the intelligent choice. Trish is a native of Washington state and resides in the Pierce County area with her husband and dog. She enjoys gardening and outdoor activities. She is an active member of Rotary whose model of “service above self” is a value for every-day living.

View Profile »

Glenn Leach

Senior Loan Officer

NMLS #112932

Email Glenn

Glenn Leach has worked in the mortgage industry since 2002. He currently serves as a Senior Loan Officer at Veterans United Home Loans of Puget Sound. Glenn prides himself on educating homebuyers on their VA Loan options and is dedicated to helping his homebuyers however he can during the loan process. He cherishes the joy that a first-time homeowner experiences when he or she gets their keys more than anything else in his line of work. When he’s not in the office, Glenn is spending time with his wife of over 30 years, Michele, and their three talented children.

View Profile »

Ella Owens

Loan Officer

NMLS #89597

Email Ella

Ella Owens has been in the mortgage industry for 18 years, and she’s lived in the Puyallup area for 22 years. Ella has held various positions within the mortgage industry and today is a loan officer at Veterans United Home Loans of Puget Sound. She carefully listens to her homebuyers’ wants and needs and specializes in helping them achieve their VA homebuying goals. Ella is here for her homebuyers and their families. She truly cares about them and enjoys serving the homebuyers of the Puget Sound area!

View Profile »

Matt Kuhns

Loan Officer

NMLS #1647919

Email Matt

Matt Kuhns started as a loan officer with Veterans United in 2017. A U.S. Marine Corps Veteran, he served as an amphibious assault vehicle crewman. And as a recently separated service member, he knows where Veterans are coming from, and understands the many difficulties that come with service, the military lifestyle, deployments and transitioning to civilian life. Matt enjoys working with other Veterans, and their bond of shared experience. As a loan officer, he vows to earn your trust, have your back, and make your dream of homeownership a reality. Outside of the office, Matt enjoys spending time with family, playing a good game of basketball, and cheering on the Seahawks!

View Profile »

Jennifer Rambow

Loan Officer

NMLS #1816514

Email Jennifer

Jennifer Rambow is a loan officer who brings a rich experience as a veteran and a background in finance and economics. Although she is new to the mortgage industry, she is confident that her experience with the Army will enable her to successfully guide and assist veterans as well as the community with their home loan needs. She lives in Yelm with her husband, who is active duty Army, and their two children. Outside of work she enjoys exploring the Pacific Northwest, barbecuing with the neighbors, and spending time with her family.

View Profile »

Megan Santiago

Loan Officer

NMLS #1929252

Email Megan

Megan Santiago is a Loan Officer and an active duty military wife. She is very familiar with the military community and hopes to use her military knowledge to better help those who have served in Puyallup. Megan’s greatest joy at her job is being able to help fellow military families take advantage of their benefits and get them into homes they can call their own. She recognizes how important it is for them to put down roots in the communities they’ve protected and hopes to help as many as possible realize their dream of homeownership. When not at work, she enjoys spending quality time with her kids and dogs at home. When they get the chance, the Santiagos love traveling and going on adventures together as a family.

View Profile »

Shawn Kuhns

Loan Officer

NMLS #2174745

Email Shawn

Loan Officer Shawn Kuhns (NMLS #2174745) joins Veterans United after spending over 22 years in the supply chain industry. A Navy Veteran himself, he spent six years as an Auxilliaryman (A-ganger) on fast attack submarines, and 3 years as a Navy Recruiter right here in Puyallup. Having served 9 years total, he has a true appreciation for the military lifestyle and all its challenges -- including the transition to the civilian community. Shawn is passionate about working with military homebuyers and their families to ensure a smooth home loan journey while providing education and informed options along the way. He strives to earn your confidence and help you achieve your homebuying goals. At home, Shawn can be found spending time with his wife of 24 years, Darla, and their 6 grown children. They enjoy concerts of all genres and sporting events -- especially Seahawks games!

View Profile »

Kayla Racus

Loan Officer

NMLS #2018215

Email Kayla

Loan Officer Kayla Racus (NMLS # 2018215) joined the Veterans United family in 2020 – she is dedicated to educating homebuyers through their home loan journeys and matching them with the best loan program for their needs. Prior to joining Veterans United, she worked in the finance industry and at Madigan Army Medical Center and Human Resource Command on Join Base Lewis McChord. Kayla is also a military spouse to an active-duty Army Green Beret, so she is familiar with the challenges of the military lifestyle. Having experience many CONUS and OCONUS moves herself, she has the experience to make the home loan process seamless for her borrowers. Her favorite location was Okinawa, Japan, but she was born and raised in the Pacific Northwest and loves exploring anywhere outdoors. When she’s not at work you can find her spending time with her husband, their three boys and their retired military dog. She loves spending summers on the lake and winters in the mountains!

View Profile »

Sophia Peterson

Loan Officer

NMLS #2220712

Email Sophia

Loan Officer Sophia Peterson (NMLS # 2220712) is a PNW native – she grew up in Tacoma and graduated from the University of Washington in Seattle. Prior to joining the Veterans United family, she ran a small-business marketing company for many years, helping many local business owners. She’s passionate about standing by families in their unique homebuying journeys, and ensuring a smooth process by providing education and clear communication along the way. Outside of the office, Sophia enjoys camping, traveling and adventuring with her husband Eric and their two children, Chloe and Luke. The family also enjoys spending time with their husky, Monte.

View Profile »

Rachel Hilton

Branch Loan Coordinator

NMLS #1967231

Email Rachel

Branch Loan Coordinator Rachel Hilton has 4 years of experience in the mortgage industry. She’s lived in Bonney Lake, WA her whole life, and is excited to have the opportunity to help local homebuyers. She understands the stress that buying a home can bring, and works to make the process as smooth and stress-free as possible. Outside of work, she stays just as busy with 2 boys (ages 3 and 1) who always keep her on her toes. She loves spending time with them, her partner and their 2 dogs, whether it’s family game nights or backyard BBQ’s.

Cassandra Knight

Loan Specialist

NMLS #2222381

Email Cassandra

Kristie Storey

Transaction Coordinator

NMLS #118709

Email Kristie

Chandler Leppell

Office Coordinator

Email Chandler

Speak with a Home Loan Specialist today
- or visit us at -
10514 156th Street East, Suite 104, Puyallup, WA 98374
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.