Skip to Content

Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,158

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 1,158 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

When I started looking for a mortgage team, I went with my previous loan provider, Freedom Mortgage. The loan officer did not seem to have a sense of urgency and was not readily available to reach out to to keep the process quick. I switched to Veterans United and the moment I submitted my application (around midnight!) I received a call to get started and everything went super fast and I was able to be in contact with Trish at any time without issue! I'm glad I went with VU, as they're quick, reliable, and very professional.

5 out of 5 Stars
Would Recommend

I would recommend anyone interested in purchasing a home to veteran united. They will not be disappointed. To quote from a movie; I would chose them 7 days a week and twice on Sunday

5 out of 5 Stars
Would Recommend

Never in the history of my short life have I ever not been a panicky person so when I say that this team, especially Mr. Glenn Leach, brought me so much reassurance and calmness throughout the process even when things went a little wonky, believe that he must indeed be the absolute best. I couldn't give you a single negative thought towards the entire interaction with the Puyallup VU team. They were thorough, knowledgeable, and truly seemed to be above and beyond dedicated to getting our family a home. Such an amazing, passionate group and company!

5 out of 5 Stars
Would Recommend

One thing that I wish would happen, is that for the whole duration of my loan that I stay with Veterans United. The last time I purchased with Veterans United, they sold my mortgage to Freedom Mortgage, who was extremely pushy, rude, and had abusive sales practices. Even after telling them to stop sales calls, they continued.Veterans United was a blast to work with on my last loan as well as this one. I just hope my loan stays with Veterans United.

5 out of 5 Stars
Would Recommend

This is my second home purchase through you and will definitely stick with you for the the next one !

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Nicholas P.

My advice to other veterans, if your credit is holding you back, they will work with you to repair it. I started my journey with my credit in shambles but due to the lighthouse program and the tenacity at which my Veterans untied loan officer guided me, what seemed like would take years only took a few months. Owning a home seemed like a dream that would never come true but now I'm turning my new house into my family's home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

I had a little confusion when I got emails from Chicago Title, because they mixed in w/ all the spam/sales emails I get. So I didn't identify them as part of the refi process for a few days.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United is reliable and efficient. I highly recommend Veterans United to all military members interested to call their place home. You will not regret your investment with them.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole team are superstars and work hand and hand with you the whole time.

5 out of 5 Stars
Would Recommend

Ready to see for yourself?

Experience first-hand why 822 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

5 out of 5 Stars
Would Recommend

I'm very happy with my purchase and blessed to have had VA home buying benefits!

5 out of 5 Stars
Would Recommend

Working with Veterans United Home Loans and specifically Kayla Racus made the whole process a breeze!! They are so quick to answer any questions, easy to work with, and we had a wonderful experience all around working with them. Highly recommend using Kayla Racus with Veterans United Home Loans on getting your home loan!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

First time home buyers, we were unsure about the terminology and steps in the home buying process. The Veterans United team made us feel like we were pros by explaining and assisting us each step of the way. We appreciate their efforts and would recommend them to other first time buyers. Thank you!

5 out of 5 Stars
Would Recommend

Absolutely loved our experience and would highly encourage others to choose Veterans United. It was a quick and easy process, they walked us through EVERY step, and answered all of our questions. We felt confident purchasing our home with them and would do it again.

3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,158 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top