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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,200

Total Customer Reviews

96.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 1,200 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Veterans United went above and beyond. They quickly worked to get us qualified, and they were able to get us to close quickly. Whenever there was an issue we were informed with a solution to the problem. We couldn’t be happier and will use Veterans United if we buy another home in the future.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Tammy can handle any challenge. This is my second home buying experience with her and she make life easy during this stressful process.

5 out of 5 Stars
Would Recommend

Hurry up and wait (but with lots of communication in-between).

5 out of 5 Stars
Would Recommend

Glenn was fantastic!!! He was on top of everything, upfront and thorough and responds in a timely manner throughout the home buying process. Kristie was also fantastic and on top of things in a timely manner. The underwriting process was extremely fast and painless. I highly recommend Glenn Leach and his team!!

5 out of 5 Stars
Would Recommend

We made the right choice working with Veterans United and if we ever need this service again will 100% use them again.

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas P.

My advice to other veterans, if your credit is holding you back, they will work with you to repair it. I started my journey with my credit in shambles but due to the lighthouse program and the tenacity at which my Veterans untied loan officer guided me, what seemed like would take years only took a few months. Owning a home seemed like a dream that would never come true but now I'm turning my new house into my family's home.

5 out of 5 Stars
Would Recommend

We have used veterans for both our first loan and our refinance. They have always gone above and beyond to help us in any way possible. Would definitely recommend them to help navigate the home buying process.

5 out of 5 Stars
Would Recommend

I have already suggested writing articles for AARP as being retired and buying a house even with perfect credit is a whole new ball game. I was thrilled from viewing house to closing only a month. Trish and team the best!!!!

5 out of 5 Stars
Would Recommend

Two words, Trish Cole. She is THE BEST! She will give you TIME and EFFORT. She will explain to you every detail of the process and also she will go above and beyond your expectations. She will literally pick up your phone whenever you need her. Or if not, she will call you back as soon as possible. Early mornings and late nights. No doubt! Also, if you need guidance or advice? Again, two words, TRISH COLE!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This has been another amazing home buying experience. Glenn and his team truly hit another home run with their support and assistance to me and my family. We appreciate Glenn and Veterans United. Thank you!!

5 out of 5 Stars
Would Recommend

2nd time customer. In this field it should mean a lot for a repeat customer as home purchasing is not an everyday thing you can do like groceries.
Great team and always have been helpful. Appreciate everything and thank you again.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was our first experience with VU and I can be sure to say it will not be our last. Great communication, amazing team work within VU but also with our Realtor. Thank you for not giving up on us and for getting it done so fast!!!!! Love the App as well!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

NFCU was not easy to work with, so I switched to VUHL because they have better customer service.

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5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience with a Veterans United was very positive, and I would recommend them to anyone without hesitation.

5 out of 5 Stars
Would Recommend

After having doubts of buying, my first home, veterans United was able to make their process much more easier. I will not say the same for the builders sound build wasn’t easy to work with. There were things that were promised, and never happened. But all in all my first homebuying experience wasn’t bad at all.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone on the entire team was available at all times. I felt like I could’ve asked anyone a question at 2 in the morning and they would’ve picked up right away, that’s how good they were.

3 out of 5 Stars
Would Recommend

At first we had a horrible time with veterans United. We got a loan officer that wasn’t doing their job and then was paired with a realtor that didn’t care about us. Then we got switched over to Jen who was absolutely fantastic!!! She definitely saved the day and turned us around about veterans United.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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