Glenn was fantastic!!! He was on top of everything, upfront and thorough and responds in a timely manner throughout the home buying process. Kristie was also fantastic and on top of things in a timely manner. The underwriting process was extremely fast and painless. I highly recommend Glenn Leach and his team!!
Two words, Trish Cole. She is THE BEST! She will give you TIME and EFFORT. She will explain to you every detail of the process and also she will go above and beyond your expectations. She will literally pick up your phone whenever you need her. Or if not, she will call you back as soon as possible. Early mornings and late nights. No doubt! Also, if you need guidance or advice? Again, two words, TRISH COLE!
My advice to other veterans, if your credit is holding you back, they will work with you to repair it. I started my journey with my credit in shambles but due to the lighthouse program and the tenacity at which my Veterans untied loan officer guided me, what seemed like would take years only took a few months. Owning a home seemed like a dream that would never come true but now I'm turning my new house into my family's home.
Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!
After having doubts of buying, my first home, veterans United was able to make their process much more easier. I will not say the same for the builders sound build wasn’t easy to work with. There were things that were promised, and never happened. But all in all my first homebuying experience wasn’t bad at all.
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We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!
At first we had a horrible time with veterans United. We got a loan officer that wasn’t doing their job and then was paired with a realtor that didn’t care about us. Then we got switched over to Jen who was absolutely fantastic!!! She definitely saved the day and turned us around about veterans United.
We bought our home from overseas which can make anyone feel uneasy. The team we worked with at Veterans United far exceeded our expectations. They answered all our questions and explained ever step and number along the way. They helped ease a lot of stress that comes with the buying process. It was a great buying experience!