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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

732

Total Customer Reviews

95.9%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
477
4
195
3
31
2
14
1
15

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Showing all 732 reviews

5 out of 5 Stars
Would Recommend

The Veterans United staff are very friendly and very helpful to assist in meeting our goal to purchase our home and later to refinance for a lower interest rate. I highly recommend this home loan company to all veterans seeking to purchase/refinance their home!

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

4 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

My experience with VU started when I walked in with a random question. I don't remember what lady answered the question, but that question established in my mind, that this was a friendly and knowledgable organization to work with. Several years passed before seeking financing assistance from Glenn about a home loan. "Veterans" of Veterans United gave me a sense of assurance, from that very first random question. It's a great place for veterans to do business with confidence, and an equally professional staff to brig your questions or problems to. VU does it all!

Loan Officer: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

This was my second time using Veterans United and was once again very pleased with the staff and process to refinance my home. My loan specialist was always available to answer my questions and concerns and I felt they had my back every step of the way. I will not hesitate to use them again for my next home loan needs as they made me fell like part of their family.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

2.5 out of 5 Stars

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

4.5 out of 5 Stars
Would Recommend

As usual, the experience with Veterans United and all of the people involved in my refinance was smooth, professional and went off without a hitch. Each and every one of the people I dealt with took the time to answer all of my questions and made the experience easy. Thanks to everyone involved.

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

3.5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Glenn and his team were very prompt on getting documents and requesting information from me making the process a fast one.

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

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5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

I can’t say enough about my loan experience. Ella Owens was amazing!! She was there every step of the way and always available for any questions. I am to the moon pleased with Ella. My loan officer for life!! I will be recommending Ella to all my friends and family.

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Trish is very knowledgeable and helped me guide me through the loan process step by step. She is amazing.

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

At first, I didn't know there was a bank called Veterans United Home Loan, but this time I knew that only VA Loan was specialized. I think I should tell many other Veterans friends.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

More Reviews

See all 732 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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