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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

932

Total Customer Reviews

96.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Kayla was awesome as well. She always kept in touch and kept me feeling confident

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

I don’t see a reason to choose any other company. There is no need. Everything is done in house; the respect for my service and personal time was top notch; and these people really go above and beyond for us. It would be foolish to find any other company to help you out with buying a home.

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

4 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

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Experience first-hand why 636 homeowners give us a perfect score!

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4 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

3.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

John and his team were awesome. Second time I have used Veterans United for a VA loan. Never disappointed with their service or rates!!!

Loan Officer: John Lambrecht

NMLS# 2012198

5 out of 5 Stars
Would Recommend

Megan made the process simple and easy after we were struggling with another company. Highly professional and efficient.

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Have already recommended people to call Matt

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Veterans United is super professional and they are very good we are super satisfied with them thanks a lot veterans United and Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Ella Owens made my experience extremely easy and efficient. She went above and beyond to ensure I had all the information I needed and that my preferred timeline was met. With traveling and being out of state, she facilitated the process and completed everything in a way that may not have been done otherwise. Regardless of the time of day, she kept communication that assisted me even while being in different time zones. She maximized multiple methods of communication via phone, text, email, and the online portal. I highly recommend Ella for future loan needs!

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

4.5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

Ready to see for yourself?

Experience first-hand why 636 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Ella was great with my wife and I from the start. She did a great job with explaining the to-do items that we were not sure of. I would recommend a friend or family members that may be looking to purchase a home here in Washington. Thanks you, Ella.

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Professionals at every aspect of the buying process

Loan Officer: Jennifer Rambow

NMLS# 1816514

3.5 out of 5 Stars
Would Recommend

Documents took longer than needed and we were supposed to have a same day close as our other house. Items had to be left in 2 uhauls for a week ruining several very expensive items.

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

The whole process with VA United Home Loans was amazing!From Tory Tuttle (Loan Officer) and her staff in HI to Glenn Leach (Loan Officer), Cindy Schmidd-Potter (Escrow Officer), and their staff in WA, they made the process very smooth and painless. They really comforted our worries as first-time home buyers.We want to send a special much mahalo to Will Logan, our Real Estate Agent. His knowledge, expertise, and guidance throughout the whole process was what helped us lock in our new home. We were truly blessed to have him as our agent in this entire process. Much, much mahalo Will!

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

More Reviews

See all 932 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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