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Veterans United Reviews

See why we’re rated 5-stars!

 
4.7 out of 5
Average Customer Satisfaction Rating
1,273 reviews
708 new reviews submitted this week!
96.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,273 unfiltered reviews

5 out of 5 Stars
5 out of 5 Stars

This is my second home with veteans united and it was an amazing experience both times.. they made it super easy to get thru a complicated process. Their app is super easy to use and very organized. I would 10/10 reccomend them to any military member. Its hard finding people and companies that understand the lingo and ask the right questions/request the correct document. But Veterans united is that company

4.5 out of 5 Stars

I very much appreciate the transparent pricing ahead of time. It provides predictability

5 out of 5 Stars
5 out of 5 Stars

Glenn's expertise and guidance from the very first phone call through the day we received the keys to our first home was exceptional. We can't recommend enough!

5 out of 5 Stars
5 out of 5 Stars

Working with my home loan lender was truly a blessing. From start to finish, she was professional, knowledgeable, and always available whenever my family and I had questions or needed guidance. She made what could have been a stressful process feel smooth, simple, and stress-free.What stood out the most was her dedication and support throughout the entire journey. She was always there for us, making sure we understood every step and felt confident moving forward. Because of her hard work and commitment, we were able to close on our new home with no out-of-pocket costs, which was a huge blessing for our family.I’m beyond grateful for her service, patience, and professionalism. I highly recommend her to anyone looking for a lender who genuinely cares and goes above and beyond for her clients.

5 out of 5 Stars
5 out of 5 Stars
Photo submission from Nicholas P.

My advice to other veterans, if your credit is holding you back, they will work with you to repair it. I started my journey with my credit in shambles but due to the lighthouse program and the tenacity at which my Veterans untied loan officer guided me, what seemed like would take years only took a few months. Owning a home seemed like a dream that would never come true but now I'm turning my new house into my family's home.

4.5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars

Kept me informed and answered all my concerns and questioms.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Mr. Glenn Leach from the Puyallup Washington State branch is amazing. The whole process of refinancing it's self was very smooth and very fast. Wow !! My family felt the communication was 100% spot and customer services from both Mr. Leach and Kristie as well as the title company where very friendly, fast, and accurate!! .I also want to make a special mention regarding Mr. Leach’s book “Credit Score, Battle Plan" helped us out a very well and played a huge part with the services. It gives you a wonderful background in applying for a loans, and understanding scores and what you need to do to get where you want to be. It doesn't happened over night, but you have the basic understanding and follow the plans...., YOU WILL WIN !!Because of this, we all now have this fresh start, it's only going to get better for my whole family.Thanks to you Glenn and Kristie for all the help with our process. Be well, safe, and will always keep you in our minds.Cardoso Family.

5 out of 5 Stars

Larry Burr and the rest of the team did an amazing job. They made refinancing my home effortless and smooth. My wife and I thought it be a painful process, but it was far from painful. We were constantly updated on kept up to date throughout the entire process.

5 out of 5 Stars
5 out of 5 Stars

I will recommend friends to use Veterans United. Glenn was great to work with and guided me through the process with ease and was a pleasure to work with.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Glenn & his team at veterans united were helpful, knowledgeable, & great to work with!

3.5 out of 5 Stars

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Experience first-hand why 918 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

The home buying experience was the easiest we have had

5 out of 5 Stars
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

This team was very patient with me. I struggle with main mental health issues which caused some days where I was ready to give up hope. This team talked me through my worries and got me back on track. They are very on top of communication and understanding what all the fine print is. I was recommended this team, I'm thrilled I took the recommendation. I now own a house and I never thought that was going to be possible.

5 out of 5 Stars

I am excited to be back with Veterans United, the South Hill office which is ran by Glenn Leach is as always has been outstanding in regards to customer service, if you are a veteran and looking for a company to help you Veterans United is your answer.

5 out of 5 Stars

Veterans united as a company, goddam outstanding. this was one of the most stressful points in my life.... and yet it was the most seemless. VU made everything easy simple.

5 out of 5 Stars

Tammy was very helpful and honest with us and answered any questions we had, she's a pro at what she does.

5 out of 5 Stars

My whole refinance team was very attentive understanding and effective with my process

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