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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,229

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 40 Marine Corps service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Trish and Kristie were a fantastic team to work with, work through and successfully get closed on a new home. The home purchasing process is very stressful and without competent, kind, and knowledgeable facilitators, can provoke additional anxiety. There are target deadlines to meet, stringent requirements and a marathon of paperwork, conditions, and stipulations that require finesses and expertise. Both Trish and Kristie provided the heavy lifting assistance and processing, were timely in their responses, and were excellent guides and partners that supported me through every step of the way. They made the process fairly painless and provided options and alternatives without any pressure. So many details, moving parts but nothing was dropped and all was handled with sheer professional acumen and expertise!Would definitely work with this team again on any level. Competent, smart, dedicated, and compassionate - it's not easy working with Vets. Having strong allies is a great find, especially when a major life decision such as purchasing a home is at stake. The service that Veterans United provided with skilled and caring support teams, helped me get into a new home. It couldn't be done without strong facilitation, guidance, shepherding, and commitment working through the complexity of the VA's and the home finance market systems to helping us Vets become successful homeowners. What a great asset this agency is and particularly this team are!Trish and Kristie, please keep up the excellent work!

5 out of 5 Stars
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2.5 out of 5 Stars

Your underwriting department is totally out of control..

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5 out of 5 Stars
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Jen and JD rock!! They should get huge Christmas bonuses. Every veteran friend of mine looking to buy, I’ll be recommending them to Jen.

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Our experience with Veterans United Home has been nothing but amazing. Friendly, Helpful and organized. I would highly recommend you to work with them if you’re looking to buy your 1st, 2nd, or 3rd home.

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I love Veterans United for their fair and honest help to put me in great home quickly and easily. I highly recommend my loan specialist Ella Owens she is the best of the best.

5 out of 5 Stars
Would Recommend

Veteran's United lead the charge for this knuckle-dragging Marine! Buying a home can be a daunting process, especially for someone who doesn't care for filling out forms and processing paperwork. my loan officer and the VU website made the whole process easy. Jenn went above the call of duty to help me improve my credit score and get me the best mortgage possible. Buying VA is not a walk in the park and I was surprised to learn about the fees associated with it. Jenn was the first to explain to me how it all works and that you do pay for 'zero down'. Her honesty and transparency gave me a peace of mind to buy such an amazing home. If any fellow veteran's are on the fence about what lender to use, definitely consider Veteran's United. Good luck and Semper Fi!

5 out of 5 Stars
Would Recommend

This was the easiest I have ever dealt with Home Loan offices. Excellent Service and always on top of thing and very patient.

5 out of 5 Stars
Would Recommend

Veterans United are a friendly and professional organization that with assist you to get you home in a smooth and timely manner.

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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
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The education videos and articles provided by Veterans United are extremely useful to provide clarity about the financing process.

5 out of 5 Stars
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Glenn leach was awesome to work with. He was instrumental in getting us into our dream home. We couldn’t be more pleased.

4.5 out of 5 Stars
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4.5 out of 5 Stars
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They are there to help Veterans with the home buying process and my experience was overall positive.

5 out of 5 Stars
Would Recommend

Loan officer Ella Owens went over and beyond in helping us buy our first home, and my family and I are so happy and blessed to have found Veterans United and be connected with such an amazing team of people to get us to homeownership. Thank you!

5 out of 5 Stars
Would Recommend

The process was very smooth

4 out of 5 Stars
Would Recommend

Very friendly, very informative; I always was left with the feeling that they were doing their very best for me.

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See all 1,229 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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