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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,198

Total Customer Reviews

96.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 54 Marine Corps service member reviews

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5 out of 5 Stars
Would Recommend

We have used veterans for both our first loan and our refinance. They have always gone above and beyond to help us in any way possible. Would definitely recommend them to help navigate the home buying process.

2.5 out of 5 Stars

Your underwriting department is totally out of control..

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The whole team are superstars and work hand and hand with you the whole time.

2.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Jen and JD rock!! They should get huge Christmas bonuses. Every veteran friend of mine looking to buy, I’ll be recommending them to Jen.

5 out of 5 Stars
Would Recommend

Keep up the friendly smile and kindly help.

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Other lenders are impersonal with annoying sales calls, ridiculous hold times and terrible customer service. I will only deal with Veterans United for now on. They stay ahead of the competition in every way making them the best choice around. Ella is a real pleasure to work with, I highly recommend calling her.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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Our experience with Veterans United Home has been nothing but amazing. Friendly, Helpful and organized. I would highly recommend you to work with them if you’re looking to buy your 1st, 2nd, or 3rd home.

5 out of 5 Stars
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4 out of 5 Stars
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Trish did a great job keeping my loan moving along. Even when we ran into a snag she kept a positive attitude and encouraged me to keep going. So very glad I did. Thanks Trish and the Veterans United team

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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I appreciate having Veterans United assisting me with purchasing my home and now refinancing my home.

5 out of 5 Stars
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5 out of 5 Stars
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I love Veterans United for their fair and honest help to put me in great home quickly and easily. I highly recommend my loan specialist Ella Owens she is the best of the best.

5 out of 5 Stars
Would Recommend

Veteran's United above all the other Home Loan specialists is effective and highly organized with a no-nonsense approach that cuts through all the complexities.

5 out of 5 Stars
Would Recommend

Veteran's United lead the charge for this knuckle-dragging Marine! Buying a home can be a daunting process, especially for someone who doesn't care for filling out forms and processing paperwork. my loan officer and the VU website made the whole process easy. Jenn went above the call of duty to help me improve my credit score and get me the best mortgage possible. Buying VA is not a walk in the park and I was surprised to learn about the fees associated with it. Jenn was the first to explain to me how it all works and that you do pay for 'zero down'. Her honesty and transparency gave me a peace of mind to buy such an amazing home. If any fellow veteran's are on the fence about what lender to use, definitely consider Veteran's United. Good luck and Semper Fi!

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See all 1,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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