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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

826

Total Customer Reviews

96.4%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
554
4
208
3
35
2
14
1
15

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Showing all 185 refinance loan reviews

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5 out of 5 Stars
Would Recommend

Had a great VU experience. Will recommend to others.

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

4 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

3.5 out of 5 Stars
Would Recommend

My loan specialist recommended a title company that I would never recommend to anyone. My closing date did not occur as scheduled and no one contacted me to provide any information. Communication was terrible.

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

A couple of times I had to interact with members of the staff other than my loan expert and I found all the staff to be kind, friendly and knowledgeable. Greatly appreciated.

Loan Officer: Megan Santiago

NMLS# 1929252

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Experience first-hand why 554 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a great company to work with. We have worked with the same loan specialist many times over the past 15 years and couldn’t be happier with the process each and every time!

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

People are what make or break a company. At Veteran United Home Loans, the people are professional, caring, and take care of you. That speaks volumes for Veteran United Home Loans! They really do care about you and Ella Owens is the best! I give Ella and Veterans United 100 stars! The process of refinancing my VA loan went smoothly and they made sure I understood everything encountered along the way. I've used my VA Home Loan benefits four times and this was by far the easiest and most stress free process I've ever encountered. I've dealt with other Veteran Home Loan companies who don't call you back and make you feel like you are bothering them and it was a waste of time to call them. I would highly recommend Veterans United Home Loans to all Veterans - it is a most pleasant experience!

Loan Officer: Ella Owens

NMLS# 89597

3.5 out of 5 Stars
Would Recommend

Overall, I was satisfied with the service that I received and impressed with how the process changed since we last refinanced since 2003. The process is certainly more expedient. I would recommend your company to other people however I will stress again that you should give older customers more consideration when comes to this automation process. Thank you all again for what you did for us.

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

If you're a Veteran doing a first-time home loan or wanting to do re-fi, you can't go wrong with using VU. They have great customer service, are thorough, and take care of you all the way. Highly recommend!!!

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

Ready to see for yourself?

Experience first-hand why 554 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Excellent customer service!

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

A little better vetting of title companies would be my only suggestion to make the process smoother.

Loan Officer: Matt Kuhns

NMLS# 1647919

4.5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

excellent service..

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

We highly recommend this company for the IRRRL Streamline VA refinance loan. They are top notch! We called other companies, and were treated like this type of loan wasn't worth their time or effort. Veteran's United was on this from the first call.

Loan Officer: Ella Owens

NMLS# 89597

More Reviews

See all 826 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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