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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,237

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 310 refinance loan reviews from Washington

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3.5 out of 5 Stars
Would Recommend

My original loan officer was not very proactive had to constantly reach him he was finally pushed to the side. The escrow group chosen by Veterans United is horrible I was told to get a payoff through the 20th but my debts were mailed out by standard mail causing me to pay more on interest

headshot image of Larry Burr

Loan Officer: Larry Burr

NMLS# 101972

4.5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Please provide customers additional explanation for why some documents are suddenly required. Please provide interim status for loan process in a timely manner.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Larry Burr

Loan Officer: Larry Burr

NMLS# 101972

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Larry Burr

Loan Officer: Larry Burr

NMLS# 101972

5 out of 5 Stars
Would Recommend
headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

We have used veterans for both our first loan and our refinance. They have always gone above and beyond to help us in any way possible. Would definitely recommend them to help navigate the home buying process.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

NFCU was not easy to work with, so I switched to VUHL because they have better customer service.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

I had a little confusion when I got emails from Chicago Title, because they mixed in w/ all the spam/sales emails I get. So I didn't identify them as part of the refi process for a few days.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

The whole team are superstars and work hand and hand with you the whole time.

headshot image of Shawn Kuhns

Loan Officer: Shawn Kuhns

NMLS# 2174745

5 out of 5 Stars
Would Recommend

Low rates comparatively and will always work with you to get you what you need. Second time I’ve used Veterans United and Jen Rambow and will again for all my future refi’s and buys.

headshot image of Jennifer Rambow

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Veterans United is an amazing company. They were highly recommended by a good friend of mine and now I’ll be doing the same exact thing. If someone I know need a loan officer. Glenn Leach is the guy! We can’t take him enough .

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Highly recommended, Sophia was great. Everything was done in a timely matter. If I ever do anything mortgage related I won’t hesitate to use them again

headshot image of Sophia Peterson

Loan Officer: Sophia Peterson

NMLS# 2220712

5 out of 5 Stars
Would Recommend

Bravo Zulu, a 5 Star Customer Service from Veteran United Home Loan Specialist , Ms. Ellah Owens.She was expert, patient and super fun to have as my VA Loan Specialist.Thank you, Arigatōgozaimasu,
Gracias, Maraming Salamat.As a Navy Veterans myself, I salute you for taking care of our military active, reserve and veteran communities here in Washington State and other state.

headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend
headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

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5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Shawn Kuhns

Loan Officer: Shawn Kuhns

NMLS# 2174745

5 out of 5 Stars
Would Recommend
headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Always have a great experience and they work hard to get you approved!

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

If you guys need a loan specialist give Tammy Hemmie a call even in her busy day she would make time to talk to you and make sure that you get help with refinance or buying new home. I will give 10/10 for Tammy and her team.. Highly recommended.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

If you're a Veteran and looking to do your first loan, you can't go wrong with using VU. My wife and I have been using them since 2016 and having Glenn Leach as our loan specialist, always makes for a pleasurable experience. He and his team are always thorough and very helpful. I highly recommend VU for anyone looking to do a home loan.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Mr. Glenn Leach was outstanding, he answered all my questions and concerns immediately. He is the one that reached out to me to even tell me about the refinance and it's benefits to begin with. High recommend he's services to everyone.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

More Reviews

See all 1,237 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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