A couple of times I had to interact with members of the staff other than my loan expert and I found all the staff to be kind, friendly and knowledgeable. Greatly appreciated.
People are what make or break a company. At Veteran United Home Loans, the people are professional, caring, and take care of you. That speaks volumes for Veteran United Home Loans! They really do care about you and Ella Owens is the best! I give Ella and Veterans United 100 stars! The process of refinancing my VA loan went smoothly and they made sure I understood everything encountered along the way. I've used my VA Home Loan benefits four times and this was by far the easiest and most stress free process I've ever encountered. I've dealt with other Veteran Home Loan companies who don't call you back and make you feel like you are bothering them and it was a waste of time to call them. I would highly recommend Veterans United Home Loans to all Veterans - it is a most pleasant experience!
Thank you Veteran's!
We highly recommend this company for the IRRRL Streamline VA refinance loan. They are top notch! We called other companies, and were treated like this type of loan wasn't worth their time or effort. Veteran's United was on this from the first call.
The Veterans United staff are very friendly and very helpful to assist in meeting our goal to purchase our home and later to refinance for a lower interest rate. I highly recommend this home loan company to all veterans seeking to purchase/refinance their home!
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Glenn and his team were very prompt on getting documents and requesting information from me making the process a fast one.
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The overall process was excellent from pre-approval to closing. The online portal made the process efficient and simple to follow. The to-do list helped keep us on track and kept us informed of our place in the process. The Veteran Home Loan website was filled with great information to assist with the home buying process. The loan team went above and beyond to communicate timely and to help guide us through the process. Our loan specialist was very knowledgeable of the VA process and always available to help us at anytime of the day with questions throughout the process. Service and experience was exceptional.
Thank you Veterans United. We are glad we picked you to help us purchase our new home.
