When I buy my second home I will definitely use Veterans United.
You can count on Mega, to get things done quickly and accurately
Overall experience they the VA was horrible. Two months to close a loan is unheard of in these times especially since collateral was well over asking price of new home. Glenn our loan officer was everything you would expect from a loan officer. Michelle was super awesome and a pleasure to work with.
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. James, we value your patience and commitment in sticking with your loan process, even when things became frustrating. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
I will be referring Veterans United (specifically Glenn) to any veteran needing a refi!
A couple of times I had to interact with members of the staff other than my loan expert and I found all the staff to be kind, friendly and knowledgeable. Greatly appreciated.
People are what make or break a company. At Veteran United Home Loans, the people are professional, caring, and take care of you. That speaks volumes for Veteran United Home Loans! They really do care about you and Ella Owens is the best! I give Ella and Veterans United 100 stars! The process of refinancing my VA loan went smoothly and they made sure I understood everything encountered along the way. I've used my VA Home Loan benefits four times and this was by far the easiest and most stress free process I've ever encountered. I've dealt with other Veteran Home Loan companies who don't call you back and make you feel like you are bothering them and it was a waste of time to call them. I would highly recommend Veterans United Home Loans to all Veterans - it is a most pleasant experience!
Thank you Veteran's!
We highly recommend this company for the IRRRL Streamline VA refinance loan. They are top notch! We called other companies, and were treated like this type of loan wasn't worth their time or effort. Veteran's United was on this from the first call.
The Veterans United staff are very friendly and very helpful to assist in meeting our goal to purchase our home and later to refinance for a lower interest rate. I highly recommend this home loan company to all veterans seeking to purchase/refinance their home!
Glenn and his team were very prompt on getting documents and requesting information from me making the process a fast one.
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We picked Veteran’s United because of the positive reviews online when researching refinance mortgages. We were also happy to see a local office just down the street from us. When I called to speak to the next available loan rep, they put me thru to Glenn. Right from the start we felt comfortable with our decision. He sent me his application link and my wife and I immediately submitted our cash-out refinance request. Glenn educated us on interest rates and, after a short wait, got us a rate that knocked off 1.125% from our current mortgage loan. (We didn’t realize that rates fluctuated so much from day to day.). Due to the current Covid-19 restrictions, the entire loan process was online and took approx 1 month. The only time we had to go in was for the official signing and they had desks and chairs spread out to accommodate social distancing requirements. The cash out was a life changer for us as it eradicated credit card debt that we have had for quite a while. I would recommend Veteran’s United and Glenn to anyone seeking a new mortgage. And I would also recommend everyone check out the organization “Veterans United Foundation“ to see where some of the money goes when you work with Veteran’s United. Thank you again Glenn and Veteran’s United for an awesome refi experience!
Veterans United took initiative to lower rates when rates fell dramatically. That is above and beyond and to be commended at the highest levels. I get the sense they have my back and as such, have a loyal member for life.
