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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,238

Total Customer Reviews

96.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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0.5 out of 5 Stars

Worst support ever. Why ask for my social to authenticate if it doesn’t matter? Why ask for my loan number if it’s just going to not understand? It’s garbage

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Veterans United was so easy to work with- as a new homeowner the whole process can be overwhelming and confusing but they made it easy to understand and made my experience such a positive one.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

The whole team was awesome!

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

This has been another amazing home buying experience. Glenn and his team truly hit another home run with their support and assistance to me and my family. We appreciate Glenn and Veterans United. Thank you!!

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

It was truly an amazing experience to buy a home with this team. They made us feel like part of the family.

headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars
Would Recommend
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Veterans United is an amazing company. They were highly recommended by a good friend of mine and now I’ll be doing the same exact thing. If someone I know need a loan officer. Glenn Leach is the guy! We can’t take him enough .

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Rambow

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend
headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend
headshot image of Megan Santiago

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

I would recommend Veterans. They are knowledgeable and care very much for the military and veterans.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to all but especially Vets

headshot image of Matt Kuhns

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Outstanding! 100% the best VA mortgage process I’ve ever been through. If you’re a veteran looking for a lender, look no further. They get us.

headshot image of Megan Santiago

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

I don’t see a reason to choose any other company. There is no need. Everything is done in house; the respect for my service and personal time was top notch; and these people really go above and beyond for us. It would be foolish to find any other company to help you out with buying a home.

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
headshot image of Megan Santiago

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend
headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Veterans United is super professional and they are very good we are super satisfied with them thanks a lot veterans United and Trish Cole

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
headshot image of Matt Kuhns

Loan Officer: Matt Kuhns

NMLS# 1647919

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5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend
headshot image of Jennifer Rambow

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

When I buy my second home I will definitely use Veterans United.

headshot image of Matt Kuhns

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

You can count on Mega, to get things done quickly and accurately

headshot image of Megan Santiago

Loan Officer: Megan Santiago

NMLS# 1929252

0.5 out of 5 Stars

Overall experience they the VA was horrible. Two months to close a loan is unheard of in these times especially since collateral was well over asking price of new home. Glenn our loan officer was everything you would expect from a loan officer. Michelle was super awesome and a pleasure to work with.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. James, we value your patience and commitment in sticking with your loan process, even when things became frustrating. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

More Reviews

See all 1,238 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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