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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

847

Total Customer Reviews

96.3%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
567
4
215
3
35
2
14
1
16

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Showing all 70 Air Force service member home purchase loan reviews

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0.5 out of 5 Stars

Overall experience they the VA was horrible. Two months to close a loan is unheard of in these times especially since collateral was well over asking price of new home. Glenn our loan officer was everything you would expect from a loan officer. Michelle was super awesome and a pleasure to work with.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. James, we value your patience and commitment in sticking with your loan process, even when things became frustrating. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

5 out of 5 Stars
Would Recommend

Thank you Veteran's!

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

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Experience first-hand why 567 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

The overall process was excellent from pre-approval to closing. The online portal made the process efficient and simple to follow. The to-do list helped keep us on track and kept us informed of our place in the process. The Veteran Home Loan website was filled with great information to assist with the home buying process. The loan team went above and beyond to communicate timely and to help guide us through the process. Our loan specialist was very knowledgeable of the VA process and always available to help us at anytime of the day with questions throughout the process. Service and experience was exceptional.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Thank you Veterans United. We are glad we picked you to help us purchase our new home.

Loan Officer - Washington: Ella Owens

NMLS# 89597

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Everyone at Veterans Home United is top notch. They will guide you through the whole process step by step. I would highly recommend them for your home buying experience.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

The whole experience went amazing and everything fell into place (almost) perfectly! Would recommend to anyone!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Glenn and his team were very knowledgeable and efficient.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Matt Kuhns Made this the most pleasant buying experience I've ever had. Thank you so much Matt!

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Very Accomadating. Very helpful

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend
Photo submission from Rose D.

Loan Officer - Washington: Gabriela Quiroz

NMLS# 1699118

Ready to see for yourself?

Experience first-hand why 567 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Our loan officer Trish Cole was knonledgeable and there were time that we didnt think that this loan would happen she would come up with creative way and suggestion to help us thru and make things happen for us.

Loan Officer - Washington: Trish Cole

NMLS# 120968

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Very efficient and personal with us. I highly recommend Veterans United, their work ethic is outstanding.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Great experience!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Very friendly and helpful employees. They were always happy and able to answer our questions. We could always expect a quick response either via email or phone. And they were great at keeping us on top of any due-outs to keep the process moving.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

More Reviews

See all 847 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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