Working with my home loan lender was truly a blessing. From start to finish, she was professional, knowledgeable, and always available whenever my family and I had questions or needed guidance. She made what could have been a stressful process feel smooth, simple, and stress-free.What stood out the most was her dedication and support throughout the entire journey. She was always there for us, making sure we understood every step and felt confident moving forward. Because of her hard work and commitment, we were able to close on our new home with no out-of-pocket costs, which was a huge blessing for our family.I’m beyond grateful for her service, patience, and professionalism. I highly recommend her to anyone looking for a lender who genuinely cares and goes above and beyond for her clients.
Mr. Glenn Leach from the Puyallup Washington State branch is amazing. The whole process of refinancing it's self was very smooth and very fast. Wow !! My family felt the communication was 100% spot and customer services from both Mr. Leach and Kristie as well as the title company where very friendly, fast, and accurate!! .I also want to make a special mention regarding Mr. Leach’s book “Credit Score, Battle Plan" helped us out a very well and played a huge part with the services. It gives you a wonderful background in applying for a loans, and understanding scores and what you need to do to get where you want to be. It doesn't happened over night, but you have the basic understanding and follow the plans...., YOU WILL WIN !!Because of this, we all now have this fresh start, it's only going to get better for my whole family.Thanks to you Glenn and Kristie for all the help with our process. Be well, safe, and will always keep you in our minds.Cardoso Family.
My advice to other veterans, if your credit is holding you back, they will work with you to repair it. I started my journey with my credit in shambles but due to the lighthouse program and the tenacity at which my Veterans untied loan officer guided me, what seemed like would take years only took a few months. Owning a home seemed like a dream that would never come true but now I'm turning my new house into my family's home.
This team was very patient with me. I struggle with main mental health issues which caused some days where I was ready to give up hope. This team talked me through my worries and got me back on track. They are very on top of communication and understanding what all the fine print is. I was recommended this team, I'm thrilled I took the recommendation. I now own a house and I never thought that was going to be possible.
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We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!
My wife and I appreciated all the benefits of using VU.
There were a few we did not know about which we were made known and said..Wow, that is awesome! Frankly, to know you have the support of a company which focuses on veterans is truly amazing! There were many times I heard.."As a veteran you...."
Keep serving our vets VU. You are doing a fantastic job!
