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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,258

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I will recommend friends to use Veterans United. Glenn was great to work with and guided me through the process with ease and was a pleasure to work with.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Glenn & his team at veterans united were helpful, knowledgeable, & great to work with!

5 out of 5 Stars
Would Recommend

The home buying experience was the easiest we have had

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This team was very patient with me. I struggle with main mental health issues which caused some days where I was ready to give up hope. This team talked me through my worries and got me back on track. They are very on top of communication and understanding what all the fine print is. I was recommended this team, I'm thrilled I took the recommendation. I now own a house and I never thought that was going to be possible.

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas P.

My advice to other veterans, if your credit is holding you back, they will work with you to repair it. I started my journey with my credit in shambles but due to the lighthouse program and the tenacity at which my Veterans untied loan officer guided me, what seemed like would take years only took a few months. Owning a home seemed like a dream that would never come true but now I'm turning my new house into my family's home.

5 out of 5 Stars
Would Recommend

Veterans united as a company, goddam outstanding. this was one of the most stressful points in my life.... and yet it was the most seemless. VU made everything easy simple.

5 out of 5 Stars
Would Recommend

The team worked really hard helping me get my home lined up and everything and helped make sure it all went super smooth and they even put up with me constantly bugging them I definitely recommend utilizing their services

4 out of 5 Stars
Would Recommend

Overall Veterans United was great throughout the entire process. The VU app on iPhone was very self-explanatory although it required two or three logins each time to get into the app.

5 out of 5 Stars
Would Recommend

Second home using veterans united and Tammy Hemmie is awesome. Couldn’t be more impressed with everything.

4 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

My original loan officer was not very proactive had to constantly reach him he was finally pushed to the side. The escrow group chosen by Veterans United is horrible I was told to get a payoff through the 20th but my debts were mailed out by standard mail causing me to pay more on interest

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4 out of 5 Stars
Would Recommend

Please provide customers additional explanation for why some documents are suddenly required. Please provide interim status for loan process in a timely manner.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My wife and I appreciated all the benefits of using VU.
There were a few we did not know about which we were made known and said..Wow, that is awesome! Frankly, to know you have the support of a company which focuses on veterans is truly amazing! There were many times I heard.."As a veteran you...."
Keep serving our vets VU. You are doing a fantastic job!

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

5 out of 5 Stars
Would Recommend

"I recently bought a condo and couldn’t have asked for a better real estate agent to guide me through the process. From the start, they were incredibly responsive, patient, and knowledgeable. They took the time to listen to my needs, helping me find a place that checked all the boxes. What stood out was their attention to detail and ability to explain every step in a way that made everything feel smooth and stress-free.Their market expertise and negotiation skills helped me secure the best possible deal. I felt supported throughout the journey and am thrilled with my new home! I highly recommend this agent to anyone looking for professional, reliable, and personable service. Thank you for making my dream of owning a condo come true!"

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

We are extremely grateful for how helpful and supportive your team is. Thank you for all of you and what you do.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,258 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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