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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

910

Total Customer Reviews

96.6%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Ella was great with my wife and I from the start. She did a great job with explaining the to-do items that we were not sure of. I would recommend a friend or family members that may be looking to purchase a home here in Washington. Thanks you, Ella.

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Professionals at every aspect of the buying process

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

The whole process with VA United Home Loans was amazing!From Tory Tuttle (Loan Officer) and her staff in HI to Glenn Leach (Loan Officer), Cindy Schmidd-Potter (Escrow Officer), and their staff in WA, they made the process very smooth and painless. They really comforted our worries as first-time home buyers.We want to send a special much mahalo to Will Logan, our Real Estate Agent. His knowledge, expertise, and guidance throughout the whole process was what helped us lock in our new home. We were truly blessed to have him as our agent in this entire process. Much, much mahalo Will!

Loan Officer: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

5 out of 5 Stars
Would Recommend

While living in Hawaii, I purchased a home in Washington utilizing Veterans United - they (Megan Santiago) made it easy and possible.

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

Excellent company to work with! Focus is on service! Strongly recommend them to anyone looking to finance or refinance their home!

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

5 out of 5 Stars
Would Recommend

Very helpful staff and quick

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Great team and great job!

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

I'm a disabled Vietnam veteran with PTSD. I could see that my home loan specialist Tammy as well as veterans United home loans themselves truly had my best interest at heart and it felt that helping veterans just wasn't a phrase that they used but they meant it. I'm certainly glad I went with your company. They really helped me making the loan process not very stressful and were there for me every step of the way

Branch Manager: Tamara L. Hemmie

NMLS# 315763

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Experience first-hand why 617 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Veterans United, Ms. Trish Cole specifically, provided outstanding service for 2 busy, geographically separated active duty service members which resulted in a successful homebuying experience. I would absolutely recommend their services, to my close friends, family, and any veteran or service member.

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Veterans of United (Puyallup Office), does exceptional and outstanding work to secure a loan for all veterans young and old. They do not compare to any other mortgage company. They exceed and demonstrate what they are made of. They are sufficient and efficient all around.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Veterans United streamlined the process for a veteran, especially if you have not used your VA loan before or have not used it in years. There was always constant feedback of anything that needed to be done, so you were never out of the loop and you could always check thing out through their website once you created your account.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Veterans United goes above and behind to ensure you get the best loan possible. Without Veterans United I am not confident we would have been qualified for a home large enough to raise our family. They made it possible to get approved and stay approved.

Loan Officer: Matt Kuhns

NMLS# 1647919

4.5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Working with Matt at veterans united home loans was incredible, which not something I expected. Matt was competent, efficient, and effective in all aspects of the loan. Furthermore, Matt's personal interactions with myself and children really made it feel like somebody who genuinely cared was taking care of my family and our home. Thanks again for the excellent service and experience.

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

Ready to see for yourself?

Experience first-hand why 617 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

This is the fourth time we’ve used VUHL services for either financing or refinancing our homes, and they’ve been consistently pleasant and professional to work with. Their rates are great and very competitive with other VA loan lenders. No hidden fees - everything disclosed upfront to help us make our decisions.

Loan Officer: Ella Owens

NMLS# 89597

4.5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

We have no gotten a home loan and refinanced with Veteran’s United. The process is so easy and the team has been helpful both times. I would only use them in the future!

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

The entire process was smooth and efficient. Great experience!

Loan Officer: Megan Santiago

NMLS# 1929252

4.5 out of 5 Stars
Would Recommend

Ticor title has been our primary nemesis in this process. They bungled the paperwork 3 times now, the wire instructions are very ambiguous (not something I like when large amounts of money are involved) and they charge quite a bit for this "service". I would consider using another title company for your future loans.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

This is the fourth home purchase or refinance that I have completed with Veterans United. Tammy and her team are awesome. Fast and efficient! So easy to work with and answered all of the questions I asked.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

The process was easy & hard at times with the underwriter,s, but Trish pulled us through them

Loan Officer: Trish Cole

NMLS# 120968

More Reviews

See all 910 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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