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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

559

Total Customer Reviews

95.2%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
452
4
77
3
11
2
11
1
8

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Showing all 23 Marine Corps service member reviews

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5 out of 5 Stars
Would Recommend

Veterans United are a friendly and professional organization that with assist you to get you home in a smooth and timely manner.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

1.5 out of 5 Stars

Thinking these people had my best interest at heart was far from the truth. I thought I was dealing with top notch Veterans that would treat me the way they would want to be treated. I had to do all of the foot work myself and even considered going with another lender which in hindsight would have been better as they sold my loan before I ever got an invoice for my first payment. It wasn't worth saving a few dollars to not be able to find a warm body when you needed one. I cant believe I was told to count my blessings by this loan officer Seriously?

Response from Veterans United

Thank you for taking time to communicate your feedback, Rose. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to maintain excellent service. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.

3.5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Ella is very helpful nice and me and my wife adore her smiling face

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

The education videos and articles provided by Veterans United are extremely useful to provide clarity about the financing process.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Glenn leach was awesome to work with. He was instrumental in getting us into our dream home. We couldn’t be more pleased.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

They are there to help Veterans with the home buying process and my experience was overall positive.

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan officer Ella Owens went over and beyond in helping us buy our first home, and my family and I are so happy and blessed to have found Veterans United and be connected with such an amazing team of people to get us to homeownership. Thank you!

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

The process was very smooth

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Very friendly, very informative; I always was left with the feeling that they were doing their very best for me.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

Very efficient and professional

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

This process was so much easier and better than I thought it was going to be.

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

2.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Mr Leach went above and beyond in our pursuit to find a home. His experience was invaluable and then when we needed his connections He didn't disappoint. This process was very stressful and complicated but Glenn was there to keep the pressure off. With his help we found the house we never expected to follow love with.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

4 out of 5 Stars
Would Recommend

Branch Manager: Mike Bendebba

NMLS# 483853

5 out of 5 Stars
Would Recommend

Used them twice and have nothing but the best service and professionalism.

Branch Manager: Mike Bendebba

NMLS# 483853

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- or visit us at -
10514 156th Street East, Suite 104, Puyallup, WA 98374
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.