If I could give you a zero or less I would have. The inconsistency, lack of communication, lack of compassion, inability to provide me with answers, and that’s just what I can think of right now. I am actually appalled at how bad the experience went like quite possibly the worst experience I have ever had in my entire life with any company let alone with a company that deals in home loans. I would go with any other company out there, Joe’s home loans down the road would probably be a better option. I asked on multiple occasions for policy paperwork and never got it, promised my full escrow returned to me, got 1/3 of it and took another month to get the rest. Stay away from this company.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
We closed on our old house on Dec 5th and were concerned we wouldn’t be able to close on our new home within our 30 day window. Veteran’s United worked diligently processing our loan and we were able to close (and start moving in) on Dec 23rd! A big THANK YOU to Dan Hopkins and Audrey McFadden, and team, for all their help!!
Veterans United was an incredible experience. After feeling stuck and defeated trying to work with other lenders, VU quickly provided a team that assembled all the necessary efforts to get us into a house in less time than we had spent trying to just find a vendor who cared enough to prioritize our needs. Even with the holidays in between, we never once felt anything but support and urgency from Andrew Meyer’s team as they made this purchase possible for our family.
All staff were amazing 💪🏽
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I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
Jerry and his team are amazing. They are with you every step of the way. Quickly return any concerns or questions you have. Knowledge and let you know what to expect all the time. I would not trust any other team after dealing with this one. If I could give 10 stats I would.
Sometimes it was hard to reach primary and secondary contacts.
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I had the best experience with Veterans United. I will be back when I purchase another home!
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
The team was quick, communicative and friendly. Instrumental in helping my family buy our fist house, highly recommended!
