Trish and Kristie were a fantastic team to work with, work through and successfully get closed on a new home. The home purchasing process is very stressful and without competent, kind, and knowledgeable facilitators, can provoke additional anxiety. There are target deadlines to meet, stringent requirements and a marathon of paperwork, conditions, and stipulations that require finesses and expertise. Both Trish and Kristie provided the heavy lifting assistance and processing, were timely in their responses, and were excellent guides and partners that supported me through every step of the way. They made the process fairly painless and provided options and alternatives without any pressure. So many details, moving parts but nothing was dropped and all was handled with sheer professional acumen and expertise!Would definitely work with this team again on any level. Competent, smart, dedicated, and compassionate - it's not easy working with Vets. Having strong allies is a great find, especially when a major life decision such as purchasing a home is at stake. The service that Veterans United provided with skilled and caring support teams, helped me get into a new home. It couldn't be done without strong facilitation, guidance, shepherding, and commitment working through the complexity of the VA's and the home finance market systems to helping us Vets become successful homeowners. What a great asset this agency is and particularly this team are!Trish and Kristie, please keep up the excellent work!
Other lenders are impersonal with annoying sales calls, ridiculous hold times and terrible customer service. I will only deal with Veterans United for now on. They stay ahead of the competition in every way making them the best choice around. Ella is a real pleasure to work with, I highly recommend calling her.
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