Toby was great to work with. He was very understanding and accommodating and helped in every way he could.
Concierge was rude, unaccommodating and rarely ever returned my call. They also forgot to add my wife on the homeowners policy and to create a second one to fix the mistake. They set me up a better auto policy but didn't discuss any limits wanted set for the policy. They just created a policy with whatever limits they wanted at whatever deductable they wanted. Had to make many calls to fix their mistakes or get answers to my questions.
The entire team was fantastic! Tim, Lisa and Amy made this process so easy. We were always well informed through it all. Could not have asked for more.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
My team was awesome
Extremely professional and knowledgeable.
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This was so painless. Everything was pretty much done on the internet or the app. They did call me to check in frequently. This was our first home purchase and couldn’t be happier from the preapproval process to closing top notch!! Would recommend to friends and family.
Words cannot describe how grateful I am to Veteran United for assisting my family and me in purchasing our dream home. Molly was an amazing loan officer and always kept me up to date on the loan status and answered any questions I had extremely quickly. She was kind and heart-warming to speak with. I could tell very early that this was not a job for Molly, but a calling to help Veterans like me accomplish a dream that felt so out of reach. Abigail was on point. She was very quick to process documents, answer questions, and ensure everyone was aware of all phases of the loan process. Abigail was very professional in all email and telephone correspondence and always returned emails and voicemail messages within an hour of the request.
Johnathon, in the credit repair, was amazing. He told me exactly what needed to be done to purchase a home, and, beyond that, he walked me through step by step how to fix my credit. He was responsive, friendly, and encouraging. I am aware that he did a lot of work behind the scenes for me; however, I will never know how hard he worked to help me build my credit score to accomplish homeownership. The concierge team assisted me with utility setup, a home security system, and moving information.
The team at Veteran United was amazing, both the ones mentioned here and all the individuals, such as the underwriter and closing officer, whose names I may never know. I can tell you, as a wife, mom, Veteran, and professional with a PhD, that this team deeply cares about you and helps veterans achieve homeownership. This is more than a job for the team at Veterans’ United. It is calling, and I was extremely blessed to have had the opportunity to work with them. Thank you from the bottom of my heart for helping me and my family accomplish homeownership.
Heidi was very helpful throughout the process
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
Mason and his team made buying our home a great experience!
The constant calls about other 3rd party services were annoying at times while trying to purchase a home, but I understand why.
It was a great experience highly recommend
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The team was well oiled, always winning to answer questions, and has great recommendations.
Malachi and his team were amazing and made my home buying experience so much easier and more enjoyable. They were always readily available to assist me in any way. They also answered all my questions.
There were a few bumps in the process, but working with the team, we were able to overcome them.
So glad to work with Veterans United. You've given us our forever-home.
Very streamlined and responsive during the process.
My home buying experience with Veterans United was exceptional, and that’s entirely because of my loan team. From day one, they were professional, knowledgeable, and genuinely invested in making sure everything went smoothly
