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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,679 reviews
616 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,679 reviews from South Carolina

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5 out of 5 Stars

Marlon Galbreath and his entire team were outstanding. This was my first time buying a home, and they made what I thought would be a lengthy or stressful process feel very easy and comfortable. They operate with the utmost professionalism and care for the customers.They were immediately available to provide accurate answers to all of my questions. I will personally reach out to Marlon for future purchases and would highly recommend him to friends and family.Please feel free to contact me with any other questions about my experience with VU.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

4.5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

4.5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Outstanding service. Would highly recommend to anyone.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

My experience with Veterans United was excellent. Smooth process, great team. I would definitely recommend based on my experience.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

I have used Veteran’s United for two home loans now and both experiences were amazing. Both teams I’ve had the pleasure of working with have been friendly and caring. Two features needed to support someone through a house buying process which has enough stress on its own. I have recommended Veteran's United and will continue to do so, because they go above and beyond to ensure we get access to the perks we have earned when we come home.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

3 out of 5 Stars

After schedulingb a closing day Veterans United informed me that they didn't know that i was closing on that day and cost me a days vacation with even an apology

Response from Veterans United

Hi Luke,
I’m really sorry for the frustration this caused. Taking a day off work for a scheduled closing is a big deal, and we should have been aligned and communicated better. I also regret that you didn’t receive an apology at the time.

If you’re open to it, our Client Advocate team would appreciate the chance to look into what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Working with Veterans United is very easy. I’ve done two home loans with them now and could not be happier. Highly recommend Veterans United!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

After doing business with Veterans United, Veteran United is the only company I will use if the need ever arises again.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Photo submission from Terry M.

I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Kelly was there for me from the beginning in Oct and Nov when I began the house hunting process. Then Blain joined Kelly to make the process of purchasing my home so easy. I would most certainly recommend Kelly Stephens and Veterans United!

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

Ready to see for yourself?

Experience first-hand why 358,517 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Scott and Jenifer worked tirelessly to ensure the best customer service that I’ve experienced in my life. VeteransUnited is a great organization in the team members are first rate. An outstanding team.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Photo submission from Crystal J.

I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

If you’re an introvert or extrovert looking to buy a home. This is your place. I don’t like dealing with people so for me it was a nice balance. If they needed to call, they did and if I needed to call, they responded. It was perfect.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

Unreal how easy and seamless Scott and the VU team made our home buying process.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

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