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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

826

Total Customer Reviews

96.4%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
554
4
208
3
35
2
14
1
15

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Showing all 714 reviews from Washington

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5 out of 5 Stars
Would Recommend

Had a great VU experience. Will recommend to others.

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

We have used Glenn Leach twice. He does a amazing job and very helpful with any questions we have. We will definitely use him again in the future and recommend him to family and friends.

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

This was my 2nd time going through Veterans United Home loans and I will not use anyone else. Each time the loan officer has treated me like family, offered to help with moving, and they even answer the phone when they are not at work! Their attention to detail, communication, and customer service cannot be matched.

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

4 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

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Experience first-hand why 554 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: John Lambrecht

NMLS# 2012198

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

4.5 out of 5 Stars
Would Recommend

Would highly recommend Tammy and her whole office. My original loan specialist John Lambrecht deserve credit for his hard work at the start of this loan. Thanks to all of you.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

3.5 out of 5 Stars
Would Recommend

My loan specialist recommended a title company that I would never recommend to anyone. My closing date did not occur as scheduled and no one contacted me to provide any information. Communication was terrible.

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

A couple of times I had to interact with members of the staff other than my loan expert and I found all the staff to be kind, friendly and knowledgeable. Greatly appreciated.

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

Ready to see for yourself?

Experience first-hand why 554 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a great company to work with. We have worked with the same loan specialist many times over the past 15 years and couldn’t be happier with the process each and every time!

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend

People are what make or break a company. At Veteran United Home Loans, the people are professional, caring, and take care of you. That speaks volumes for Veteran United Home Loans! They really do care about you and Ella Owens is the best! I give Ella and Veterans United 100 stars! The process of refinancing my VA loan went smoothly and they made sure I understood everything encountered along the way. I've used my VA Home Loan benefits four times and this was by far the easiest and most stress free process I've ever encountered. I've dealt with other Veteran Home Loan companies who don't call you back and make you feel like you are bothering them and it was a waste of time to call them. I would highly recommend Veterans United Home Loans to all Veterans - it is a most pleasant experience!

Loan Officer: Ella Owens

NMLS# 89597

4.5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

3.5 out of 5 Stars
Would Recommend

Overall, I was satisfied with the service that I received and impressed with how the process changed since we last refinanced since 2003. The process is certainly more expedient. I would recommend your company to other people however I will stress again that you should give older customers more consideration when comes to this automation process. Thank you all again for what you did for us.

Loan Officer: Jennifer Rambow

NMLS# 1816514

More Reviews

See all 826 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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