Skip to Content
(253) 617-6200 Apply Now

Puyallup, WA Reviews

See why we’re rated 5-stars!

 
4.7 out of 5
Average Customer Satisfaction Rating
1,273 reviews
862 new reviews submitted this week!
96.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,273 unfiltered reviews

Starting on Page 43 of 43. Return to Page 1

3.5 out of 5 Stars

Communication could have been a lot better.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Brooke Villano

Loan Officer: Brooke Villano

NMLS# 309717

4.5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

1.5 out of 5 Stars

Process did not go very smoothly.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Scott Collins and his team did a tremendous job keeping us informed and answering all of our questions. This being our 6th home purchased, his team's performance was hand-down the best experience we have encountered with a loan agent.

headshot image of Scott Collins

Loan Officer: Scott Collins

NMLS# 662182

5 out of 5 Stars

Pro vets!

headshot image of Michael Villano

Loan Officer: Michael Villano

NMLS# 902369

3.5 out of 5 Stars
headshot image of Jason Moore

Loan Officer: Jason Moore

NMLS# 1109217

4.5 out of 5 Stars

There is only one slight, tiny, iota, of a detail that we were not completely happy with. We closed a day late. But, hey! It's only one day. We loved our experience with Veterans United and we consider ourselves blessed to have chanced upon them.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Scott was quick to get out loan approved and continued to keep me in the loop on every aspect of the process.

headshot image of Scott Collins

Loan Officer: Scott Collins

NMLS# 662182

4 out of 5 Stars

Process was successful and good. The only reason I rated an 8 instead of a 10 was because of a few instances of either lacking knowledge or lacking communication during the start.

headshot image of Michael Villano

Loan Officer: Michael Villano

NMLS# 902369

5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

Ready to see for yourself?

Experience first-hand why 918 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Outstanding service and the organization had help me out thru everything and they had explain clearly

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Amazing

headshot image of Brooke Villano

Loan Officer: Brooke Villano

NMLS# 309717

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

More Reviews

See all 1,273 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Back to Top