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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

629

Total Customer Reviews

95.4%

Would Recommend Veterans United to Friends and Family

4.6 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
397
4
174
3
30
2
13
1
15

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4.5 out of 5 Stars
Would Recommend

Thank you Trish! Your assistance helped keep this process very simple for us and your positive attitude was reassuring as we worked through the final details. I would recommend Trish to anyone.

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

The Veterans United Home Loan branch in Pyuallup, Wa is a team that bring you in as a family, and will be there till the end. GREAT BRANCH

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

I have purchased 4 homes and this by far was the best loan approval process yet. I will use for my next purchase for sure!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Vetrans united is a class act place for a home huyers needs! Everything was very easy to fallow the process and undersyand what was happening. I was always confident that I was getting the right information and the needs of my family was always in the forfront! Everything that happend from the start to where the keys of the last home I will buy were put into my hand. I always felt at eas and new I was dealing with the right people. Thank you for making our home buying experience the best!

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

3.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

4.5 out of 5 Stars
Would Recommend

Working with veterans united was a very positive experience. I feel that they were working for me and with me through every step of the way.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

3.5 out of 5 Stars
Would Recommend

Sorry but it's hard to be positive when you owe someone over a half million dollars. But all people were good and I had no issues with VU.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Veteran's United lead the charge for this knuckle-dragging Marine! Buying a home can be a daunting process, especially for someone who doesn't care for filling out forms and processing paperwork. my loan officer and the VU website made the whole process easy. Jenn went above the call of duty to help me improve my credit score and get me the best mortgage possible. Buying VA is not a walk in the park and I was surprised to learn about the fees associated with it. Jenn was the first to explain to me how it all works and that you do pay for 'zero down'. Her honesty and transparency gave me a peace of mind to buy such an amazing home. If any fellow veteran's are on the fence about what lender to use, definitely consider Veteran's United. Good luck and Semper Fi!

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

VU is amazing. They helped me get a home in record time so my family could have a home to come to.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

I will definitely recommend Veterans Untied to all my friends and family. This is the 2nd time we've dealt with Veterans United and again they were outstanding. We originally worked with John through the lighthouse program to get our credit back on track and once we successfully did this we were referred to Tammy who was an outstanding loan officer. Tammy walked us through each step and assisted me with al my questions. Tammy was so professional and kind and took the time to make me feel like I was her only client. Working with our realtor Ron was a blessing. Ron took the time to make sure we could see all the homes that we wanted regardless if there were in our pre-determined scheduled showings for the day. The entire process was so smooth and everyone we dealt with made us feel as though we were their top priority. Also working with Kristie who assist Tammy was amazing!! Kristie was so professional as well and made sure when the underwriter had questions about docs, she made sure to stick with me on the phone to get all accurate docs needed. This helped to prevent any confusion and helped our loan move forward smoothly. Thank you Veterans United, John, Tammy, Kristie and Ron for all your professionalism had hard work!!! We truly appreciate everything and love our new home!!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

1.5 out of 5 Stars

Unless they are willing to call the VA about any specific situation to make sure that the loan goes through make sure to use a different company.

Response from Veterans United

Thank you for the advice Jarret. Luckily, we have a team of individuals that work with the VA in situations like these. We're always happy to go above and beyond for our Veterans!

5 out of 5 Stars
Would Recommend

Ella did an amazing job making sure all matters were tended to. It seemed that each time she called, she had found another way to save money. We are extremely grateful for all of her work. I would highly recommend Ella and Veterans United to anyone.

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Tammie Hemmie and Kristie Storey are amazing! A pleasure to work.with, they made my first home buying experience stress free. Tammie Hemmie and Kristie Storey are amazing! A pleasure to work.with, they made my first home buying experience stress free

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

I would tell whom ever who is looking for a home to use Veterans United .

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Veterans United in Puyallup WA is a go to lender. My experience with Tammy Hemmie is nothing less than exceptional. She has taken her responsibility seriously, always available any time including weekends. Response time is quick knowing there are other clients aside from us. Tammy has the ability to explain in clear and concise format what to expect and, has the patience to untangle any miscommunication or misunderstanding on our part.The only issue is, always have a working laptop and printer/scanner if you want your home buying experience to go smoothly. Required document may be asked anytime, including the 11th hour of a timeline.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

We had a great and efficient experience with this purchase.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

The overall process was excellent from pre-approval to closing. The online portal made the process efficient and simple to follow. The to-do list helped keep us on track and kept us informed of our place in the process. The Veteran Home Loan website was filled with great information to assist with the home buying process. The loan team went above and beyond to communicate timely and to help guide us through the process. Our loan specialist was very knowledgeable of the VA process and always available to help us at anytime of the day with questions throughout the process. Service and experience was exceptional.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

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See all 629 unedited, unfiltered reviews from Veterans United of Puyallup, Washington customers who completed our post-closing satisfaction survey.

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- or visit us at -
10514 156th Street East, Suite 104, Puyallup, WA 98374
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.