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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,241

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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0.5 out of 5 Stars

I would love to talk one on one with a member about my poor experience with Veterans United because my frustrations could not possibly be encompassed in this space.

5 out of 5 Stars
Would Recommend

I can't say enough about Veterans United, they made me feel valued and respected my concerns and helped me understand every thing we went through one step at a time.

4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Ella was great to work with and was a very fast process

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Excellent communication throughout the entire process. Quick to respond and clarify any questions or concerns.

5 out of 5 Stars
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5 out of 5 Stars
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Glenn was extremely helpful and encouraging throughout the entire process. Buying a home is a very emotional process. He had good advise and was like our coach to help us get to the finish. Our offer and then the closing process was fast, always ahead of schedule. Glenn and his office in working with our Realtor had us in our dream home quickly. He are so appreciative and happy. Thank you.

4.5 out of 5 Stars
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5 out of 5 Stars
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Amazing, fast, friendly service!

5 out of 5 Stars
Would Recommend

Veterans United Home Loans where exceptional in providing us with the utmost efficiency in assisting us in getting our home loan thru in a timely manner and made every step manageable thru the whole process.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Even though I had a ton of questions, was impatient and anxious, Tammie was always patient and understanding. She was always able to help me, or find answers for me, in a timely manner.

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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4 out of 5 Stars
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The process was unique based on my situation, but I think some additional training for individuals wouldn't be bad for unique scenarios

4 out of 5 Stars
Would Recommend

It took a long time for the appraisal to come through. It came at the least minute. The request was out in July 6 and doesn't come in until a few days before scheduled closing date. Was very nervous and had to renegotiate the price. Constant emails back and forth. Don't think that's the fault if your people, but maybe should have gone with another appraisal company after a couple weeks of not being it.

5 out of 5 Stars
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5 out of 5 Stars
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Very quick and efficient process!

5 out of 5 Stars
Would Recommend

Tammy and Debbie were fantastic.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,241 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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