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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,228

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Glenn was extremely helpful and encouraging throughout the entire process. Buying a home is a very emotional process. He had good advise and was like our coach to help us get to the finish. Our offer and then the closing process was fast, always ahead of schedule. Glenn and his office in working with our Realtor had us in our dream home quickly. He are so appreciative and happy. Thank you.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing, fast, friendly service!

5 out of 5 Stars
Would Recommend

Veterans United Home Loans where exceptional in providing us with the utmost efficiency in assisting us in getting our home loan thru in a timely manner and made every step manageable thru the whole process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Even though I had a ton of questions, was impatient and anxious, Tammie was always patient and understanding. She was always able to help me, or find answers for me, in a timely manner.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

The process was unique based on my situation, but I think some additional training for individuals wouldn't be bad for unique scenarios

4 out of 5 Stars
Would Recommend

It took a long time for the appraisal to come through. It came at the least minute. The request was out in July 6 and doesn't come in until a few days before scheduled closing date. Was very nervous and had to renegotiate the price. Constant emails back and forth. Don't think that's the fault if your people, but maybe should have gone with another appraisal company after a couple weeks of not being it.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very quick and efficient process!

5 out of 5 Stars
Would Recommend

Tammy and Debbie were fantastic.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ella Owens walked us through step by step process and made the process very easy

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very professional who explained everything in detail, I would recommend Ms. Owens to any of my friends that has VA benefits who wants to purchase a home home. Very efficient.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
2 out of 5 Stars

The local office ( Tammy Hemmie) was a pleasure to work with. Very friendly, went out of her way to help us get the loan thru. Very pleased to work with her!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

Very quick and nice people

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

They are there to help Veterans with the home buying process and my experience was overall positive.

4.5 out of 5 Stars
Would Recommend

More Reviews

See all 1,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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