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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,230

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3.5 out of 5 Stars

I was very disappointed in the appraisal process, which took over a month. I was unable to get the rate or loan that was projected due to waiting on appraiser. I probably would have backed out of deal if I wasn't in such a bind with daughter battling leukimia.

5 out of 5 Stars
Would Recommend

Glenn and Kristie let us know where we were at with the refinance every step of the way. They provided fantastic customer service!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Tammy and Debbie at VU were both friendly and informative. They were able to answer my abundance of questions and concerns.

4.5 out of 5 Stars
Would Recommend

Very efficient and professional

5 out of 5 Stars
Would Recommend

If we know of any other veterans seeking financing for a home loan we will recommend Mr. Leach to them.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Tammie is really amazing and very helpful through the entire process. She is very knowledgeable and really makes Veterans feel that they're being taking care of. Debbie was really great as well, and great in collecting documents and keeping us updated. Best lender team!!

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

This process was so much easier and better than I thought it was going to be.

4.5 out of 5 Stars
Would Recommend

my wife and I enjoyed our experience with Veterans United. Even when we need to speak with a local rep they helped us get in touch with a VU representative. it has been a great experience

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

very prompt and easy to work with

5 out of 5 Stars
Would Recommend

Everything went smooth, knowledgeable staff,met our needs...

2 out of 5 Stars
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Trish and Kristy were amazing! They were always there to help and took time to go over all the paperwork to ensure we understood what exactly we were signing. They were very kind and even sent a special gift when our entire family caught the flu for an entire week. They were very generous and made our loan process go very smoothly. My husband and I will definitely recommend them to friends and family.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Glenn Leach, Kristie Storey and everyone at the Puyallup vu worked what i thought was beyond what would be expected. I feel very fortunate to have had them do my loan.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

More Reviews

See all 1,230 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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