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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,232

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,232 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Great company in helping my family secure a home loan.

4 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Both David and Trish and her team were great to work with.

5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars

Funding fee was excessive.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Initially, they gave our case to an incompetent loan officer. I feel Glenn and Kristie had our best interests and did their hardest to correct the situation

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Glenn and Kristie did an amazing job working my file and assisting my family and I in the tedious home buying process. This could not have been without them! I will be recommending them to everyone I come across!

4.5 out of 5 Stars
Would Recommend

Veterans would greatly benefit from state reps to take advantage of state programs that varies state to state. I know that loans are competitive but is it adventagious for the loan officer or the veteran in any loan.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United proved to be a staff of a Team of Dedicated personnel whom goes that extra for us Veteran's. If there is a problem, issue with any part of the veteran's loan, they Team to work, to resolve. Veterans United is it!

1 out of 5 Stars

The underwriters are your worst team members; no timely communication and requesting one piece of information at a time, rather than everything at once is grossly inefficient and resulted in redundancy of requests.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Very easy to deal with, good communication.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very informing, kind, and upfront.

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5 out of 5 Stars
Would Recommend

The whole team was a huge help in helping me purchase my first home making it extremely easy for me throughout the whole process.

3 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

They are very professional. I communicated via email and the experience was great! Patience is important. Paperwork does take time.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ms. Trish Cole was very helpful throughout the whole process and was very attentive to all questions and concerns. Fast and easy process.

5 out of 5 Stars
Would Recommend

The whole team was awesome and worked hard!!!

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

More Reviews

See all 1,232 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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