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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,245

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 1,245 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Very easy to deal with, good communication.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very informing, kind, and upfront.

5 out of 5 Stars
Would Recommend

The whole team was a huge help in helping me purchase my first home making it extremely easy for me throughout the whole process.

3 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

They are very professional. I communicated via email and the experience was great! Patience is important. Paperwork does take time.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ms. Trish Cole was very helpful throughout the whole process and was very attentive to all questions and concerns. Fast and easy process.

5 out of 5 Stars
Would Recommend

The whole team was awesome and worked hard!!!

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

Service was great however underwriting was horrible. I don't understand the need for my to write a letter explaining my specific job duties are when I have proven my employment in multiple ways.

5 out of 5 Stars
Would Recommend

It was handle free and the entire loan process went smoothly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Trish made sure that we understood every part of the loan process. Each and every step.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Trish Cole and her team are great to work with.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans UNited is head and shoulders above the rest!

5 out of 5 Stars
Would Recommend

Very helpful. All questions well answered during the process.

0.5 out of 5 Stars

When I purchased my home last year I went through the home office in MO. It was an outstanding experience. I just refinanced my home through a VU branch in Puyallup WA. The experience was awful! It took almost 2 months to do a streamline re-fi.

2.5 out of 5 Stars
Would Recommend

We were a challenge for being first time buyer's. It was tedious, but we got the house.

4 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Very nice, very knowledgeable about the whole home buying process. Easy to talk to about what's next though out the whole process.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,245 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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