Initially, they gave our case to an incompetent loan officer. I feel Glenn and Kristie had our best interests and did their hardest to correct the situation
Glenn and Kristie did an amazing job working my file and assisting my family and I in the tedious home buying process. This could not have been without them! I will be recommending them to everyone I come across!
Veterans would greatly benefit from state reps to take advantage of state programs that varies state to state. I know that loans are competitive but is it adventagious for the loan officer or the veteran in any loan.
Veterans United proved to be a staff of a Team of Dedicated personnel whom goes that extra for us Veteran's. If there is a problem, issue with any part of the veteran's loan, they Team to work, to resolve. Veterans United is it!
The underwriters are your worst team members; no timely communication and requesting one piece of information at a time, rather than everything at once is grossly inefficient and resulted in redundancy of requests.
Service was great however underwriting was horrible. I don't understand the need for my to write a letter explaining my specific job duties are when I have proven my employment in multiple ways.
See all 1,259 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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