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Puyallup, WA Reviews

See why we’re rated 5-stars!

 
4.7 out of 5
Average Customer Satisfaction Rating
1,273 reviews
872 new reviews submitted this week!
96.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,273 unfiltered reviews

Starting on Page 39 of 43. Return to Page 1

5 out of 5 Stars

The whole team was awesome and worked hard!!!

4.5 out of 5 Stars
4.5 out of 5 Stars
3.5 out of 5 Stars

Service was great however underwriting was horrible. I don't understand the need for my to write a letter explaining my specific job duties are when I have proven my employment in multiple ways.

5 out of 5 Stars

It was handle free and the entire loan process went smoothly.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Trish made sure that we understood every part of the loan process. Each and every step.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Trish Cole and her team are great to work with.

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4.5 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Veterans UNited is head and shoulders above the rest!

5 out of 5 Stars

Very helpful. All questions well answered during the process.

5 out of 5 Stars
0.5 out of 5 Stars

When I purchased my home last year I went through the home office in MO. It was an outstanding experience. I just refinanced my home through a VU branch in Puyallup WA. The experience was awful! It took almost 2 months to do a streamline re-fi.

4.5 out of 5 Stars
3.5 out of 5 Stars
2.5 out of 5 Stars

We were a challenge for being first time buyer's. It was tedious, but we got the house.

4 out of 5 Stars
4 out of 5 Stars

Very nice, very knowledgeable about the whole home buying process. Easy to talk to about what's next though out the whole process.

0.5 out of 5 Stars

There were many unnecessary delays and passing us from person to person. Did not work on our file for 3 weeks and then blamed us when asking for an extension.

5 out of 5 Stars
5 out of 5 Stars

I had a very good experience and would tell anyone I know who is wanting to purchase a home to use Veterans United.

4.5 out of 5 Stars
2 out of 5 Stars

We experienced two extensions of our closing date for issues that seemed like should have been resolved much earlier in the process. Those extensions caused our move to be much more complicated and expensive than seemed necessary. Very frustrating.

2.5 out of 5 Stars

We missed our closing date, in part, to not being kept informed enough in a timely manner during the loan process.

4.5 out of 5 Stars

Our Personal Rep. Tammy Hemmie, was great & helped us through the new twist & turns that is buying a house today.

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