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Puyallup, WA Reviews

See why we’re rated 5-stars!

 
4.7 out of 5
Average Customer Satisfaction Rating
1,273 reviews
867 new reviews submitted this week!
96.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,273 unfiltered reviews

Starting on Page 42 of 43. Return to Page 1

4 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars

Tammy and Debbie were great to work with. We apprieciated all of their hard work.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars

Really easy.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

0.5 out of 5 Stars

I was disappointed with Veterans United. I feel that the customer service was lacking, the underwriters did nothing to help the customer and the focus was to resell the loan.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Veteran's United worked quickly and professionally to facilitate the completion of my loan and at the best rate. They were available to answer any questions I had any time of the day.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

3.5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

2.5 out of 5 Stars

At the beginning of the loan process they were helpful. But in the end there was a lot of miscommunication, misinformation, and missed deadlines because of it. Too much impersonal communication by email.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
headshot image of Brooke Villano

Loan Officer: Brooke Villano

NMLS# 309717

5 out of 5 Stars

Easiest home buying transaction ever!

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Great experience! Very helpful!

headshot image of Brooke Villano

Loan Officer: Brooke Villano

NMLS# 309717

5 out of 5 Stars

Exceptional services

headshot image of Scott Collins

Loan Officer: Scott Collins

NMLS# 662182

5 out of 5 Stars

Outstanding suport at every step in the process

headshot image of Scott Collins

Loan Officer: Scott Collins

NMLS# 662182

5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

The staff at Veterans United all were great to help us in getting pre-qaulified for our first home purchase. They made the process seem much easier then the horror stories many people share. I would recommend VU to any future buyers.

headshot image of Michael Villano

Loan Officer: Michael Villano

NMLS# 902369

4.5 out of 5 Stars
headshot image of Scott Collins

Loan Officer: Scott Collins

NMLS# 662182

5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Great Experience.

headshot image of Brooke Villano

Loan Officer: Brooke Villano

NMLS# 309717

5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

Tammi

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

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5 out of 5 Stars
headshot image of Michael Villano

Loan Officer: Michael Villano

NMLS# 902369

5 out of 5 Stars

It was surprisingly easy and stress free thanks to the VU team spearheaded by Mike Villano who was friendly, personable and knowledgeable.

headshot image of Michael Villano

Loan Officer: Michael Villano

NMLS# 902369

4.5 out of 5 Stars

Tammy was extremely helpful in helping us buy our first home. She let us know immediately of any last minute changes or if we needed to send documents and best of all was patient. I would recommend UHL to family and friends.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Michael Villano

Loan Officer: Michael Villano

NMLS# 902369

5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars

Other than the requests for tax documentation that I had already provided and cofusion regarding the percentage of ownership issue. The process went well.

headshot image of Michael Villano

Loan Officer: Michael Villano

NMLS# 902369

5 out of 5 Stars

Everyone I worked with was wonderful. Thank you for all your support during this emotional time. I love my new home!

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

I had a very pleasant experience working with Veterans United Home Loans. Everything went very smoothly and I am a very happy homeowner. Thank you.

headshot image of Scott Collins

Loan Officer: Scott Collins

NMLS# 662182

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See all 1,273 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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