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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,438 reviews
538 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,438 unfiltered reviews

Starting on Page 7 of 15,082. Return to Page 1

5 out of 5 Stars

Im a second time customer of VU, overall, both experiences were positive and the whole process was handled quickly and with very little effort on my part. I will continue to use VU for all of my house purchases.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

The team was fantastic. Responsive to all my questions, very kind, and extremely knowledgeable.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

I thank the Katie Rose team for making the process as simple as possible.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Veterans United treated me with the utmost respect and to be honest. I would say the entire experience with the Veterans United team was the most incredible experience I have ever had buying anything in my life.
This current time in my life I have put God first over all things. I truly believe my time spent with the Veterans United team was being managed by God and with his over sight.
Everything went better than I could have ever imagined. The promptness, the attention to detail, the respect from the entire team and everyone’s professionalism is and was top notch way above a 10 rating.Thank you everyone you have made my dreams come true, and I would recommend Veterans United to every active duty person or retired Veteran.Thank you so much.Dean Barnett

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4 out of 5 Stars

The team at Veteran’s United were exceptional! Home buying can be extremely daunting. The Veteran’s United team made my journey significantly simple by taking care to answer many questions before they were needed to be asked. That fact alone reassured me that my best interest were in the hands of professionals. When challenged at the last minute by unexpected changes, my representatives powered through without any missteps. Their diligence was impressive. I can definitively say that I am pleased that I chose Veteran’s United and had one of the best representatives they had to offer!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

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5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars

These folks did a solid job. My buying situation had a small hoard of problems, but all I really had to do was wait for an email saying "sign here please." If you are a first time buyer, they will take care of you right proper.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

The entire process was outstanding. The guidance I had in the beginning of this journey, to the finish line has been an experience I will not forget. The team I had went above and beyond to see to every detail.
I can’t thank them enough for getting this done for us.
Thank you all. We are in our forever home now.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

This was an incredibly good experience for me. After dealing with some questionable loan representatives from several banks I contacted Veteran's united. and Spoke to Chris Endicott. He single-handedly restored my faith in the process. I knew I would go with Veterans United after conversing with him for a while. I cannot stress how important having someone that could understand my background and experiences. He was always there for me, and could understand when PTSD or Anxiety was flaring for me, which helped immeasurably. The services and straight forward systems in place made this process go extremely smooth. Rachel was great to work with, and I was made to feel cared for as a person and a veteran. I would definitely highly recommend Veterans United to any veteran looking for a home loan.

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars

The team did amazing and helped me with this process. They each made it effortless. Thank you for your hard work and dedication to veterans. Stay blessed

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

Zach and his team were amazing and very responsive. When they sensed i was getting anxious they reached out and stayed pro-active.Perhaps the best testimony is that they impressed me enough for me to go them. TWICE

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

Ready to see for yourself?

Experience first-hand why 359,840 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very communicative and responsive! I never had a question go unanswered. As a first time home buyer I didn't understand much of the process but they made sure to explain everything and make sure we knew what was going on. Highly recommend!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

My team worked hard to help me get my new home. Katy, and her team are amazing. My wife and I couldn’t be happier.
Thank you all so much.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

10/10 experience! Nick Schuster went above and beyond, and I can’t thank him and the team enough. Thank you guys!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

I've owned 2 prior homes and the purchase of this one was absolutely amazing. I've had my VA benefits for years and was previously discouraged from using them by both realtors and mortgage brokers. Veterans United approached to your home purchase is like a military operation. Justin, Julie, Tucker, John and a host of others work together to coordinate your purchase with complete transparency. This is a 5 ⭐️...10 plus lender that comes highly recommended.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Overall the help that the Veterans United team provided was way more than I asked. Every time I asked for something, I got the answers that helped me understand my loan and they would reply back to my texts and email in short time.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

His team was helpful and knowledgeable.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Gabriel and Maureen were AWESOME!! I had a trickier situation than most and we all worked together to get to the finish line and I HAVE A NEW HOUSE!! My questions were answered promptly and all requests for information were explained in detail as to What and Why it was needed. CONSTANT COMMUNICATION was phenomenal!

headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

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