Senior Loan Officer Glenn Leach has worked in the mortgage industry since 2002. He prides himself on educating homebuyers on their VA Loan benefits and is dedicated to helping his homebuyers however he can during the loan process. He cherishes the joy that a first time homeowner experiences when they get their keys more than anything else in his line of work. When he’s not in the office, Glenn is spending time with his wife of over 30 years, Michele, and their three talented children.
| Office | 253-617-6200 x7023 |
|---|---|
| Mobile | 253-389-2785 |
| Fax | 888-828-5470 |
| glenn.leach |
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| Address | 10514 156th St. E, Suite 104 Puyallup, Washington 98374 |
Glenn & his team at veterans united were helpful, knowledgeable, & great to work with!
This team was very patient with me. I struggle with main mental health issues which caused some days where I was ready to give up hope. This team talked me through my worries and got me back on track. They are very on top of communication and understanding what all the fine print is. I was recommended this team, I'm thrilled I took the recommendation. I now own a house and I never thought that was going to be possible.
I am excited to be back with Veterans United, the South Hill office which is ran by Glenn Leach is as always has been outstanding in regards to customer service, if you are a veteran and looking for a company to help you Veterans United is your answer.
Veterans United was great! Glad for the opportunity to experience their services & meet great people
Worst support ever. Why ask for my social to authenticate if it doesn’t matter? Why ask for my loan number if it’s just going to not understand? It’s garbage
Response from Veterans United
Hi Taylor,
I'm really sorry your experience with our support team left you feeling this frustrated. It sounds like you were trying to get help and just ran into one roadblock after another—that's not the experience we want anyone to have, especially when you're already dealing with something as stressful as a home loan.
Verifying information like a loan number or Social is meant to protect your privacy and help us locate your file quickly, so it’s especially frustrating to hear that it didn’t actually help get you the answers you needed. I’d be upset too.
If you’re open to it, I’d like to make sure someone on our Client Advocate team takes a closer look at what went wrong. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday, 9 a.m. to 5 p.m. CST—and we’d appreciate the chance to talk.
Veterans United was so easy to work with- as a new homeowner the whole process can be overwhelming and confusing but they made it easy to understand and made my experience such a positive one.