Loan Officer Kayla Racus (NMLS # 2018215) joined the Veterans United family in 2020 – she is dedicated to educating homebuyers through their home loan journeys and matching them with the best loan program for their needs. Prior to joining Veterans United, she worked in the finance industry and at Madigan Army Medical Center and Human Resource Command on Join Base Lewis McChord. Kayla is also a military spouse to an active-duty Army Green Beret, so she is familiar with the challenges of the military lifestyle. Having experience many CONUS and OCONUS moves herself, she has the experience to make the home loan process seamless for her borrowers. Her favorite location was Okinawa, Japan, but she was born and raised in the Pacific Northwest and loves exploring anywhere outdoors. When she’s not at work you can find her spending time with her husband, their three boys and their retired military dog. She loves spending summers on the lake and winters in the mountains!
Kayla kept in close contact with us throughout the entire process. This made us feel like we were being taken care of and that the process was always moving toward our goal.
I can’t recommend Kayla enough!!! I wish all my friends could use her for their home loans. She was outstanding. She was so quick to answer any questions we had and explained everything fully and to a point where it was easy to understand. I loved how so would happily talk with us at any time of day and for as long as we needed to talk to her to answer our questions we had. I would recommend her to anyone. Absolutely loved our experience working with Kayla!! 12/10!!
Kayla was phenomenal throughout our loan process. She made the whole thing seamless and easy.
From the start when we switched to having Kayla as our loan specialist, she made us feel more comfortable with the process. In every step Kayla made sure that we understood what was going on and would answer any of our questions. I love that she was there for us in any way we needed. She was wonderful to work with and we could not have done this with out her.
She went above and beyond to make sure all our needs were met.
Kayla made the experience positive just by being such an amazing lender with amazing knowledge! Any questions we had if she didn’t know the answer for us, she figured it out and got it back to us quickly! She has been so helpful and has made this experience amazing for us. I will be recommending her to every single person I know moving here looking for a lender. We couldn’t be more grateful for Kayla and all of her hard work!