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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,248

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Other lenders are impersonal with annoying sales calls, ridiculous hold times and terrible customer service. I will only deal with Veterans United for now on. They stay ahead of the competition in every way making them the best choice around. Ella is a real pleasure to work with, I highly recommend calling her.

5 out of 5 Stars
Would Recommend

This is the fourth home purchase or refinance that I have completed with Veterans United. Tammy and her team are awesome. Fast and efficient! So easy to work with and answered all of the questions I asked.

4 out of 5 Stars
Would Recommend

The process was easy & hard at times with the underwriter,s, but Trish pulled us through them

5 out of 5 Stars
Would Recommend

I will be referring Veterans United (specifically Glenn) to any veteran needing a refi!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Had a great VU experience. Will recommend to others.

5 out of 5 Stars
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5 out of 5 Stars
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We have used Glenn Leach twice. He does a amazing job and very helpful with any questions we have. We will definitely use him again in the future and recommend him to family and friends.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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This was my 2nd time going through Veterans United Home loans and I will not use anyone else. Each time the loan officer has treated me like family, offered to help with moving, and they even answer the phone when they are not at work! Their attention to detail, communication, and customer service cannot be matched.

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Would highly recommend Tammy and her whole office. My original loan specialist John Lambrecht deserve credit for his hard work at the start of this loan. Thanks to all of you.

5 out of 5 Stars
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5 out of 5 Stars
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A couple of times I had to interact with members of the staff other than my loan expert and I found all the staff to be kind, friendly and knowledgeable. Greatly appreciated.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 1,248 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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