I’m grateful to have been working with Glenn on our refinance. It could’ve been a challenging process due to everything being handled virtually due to COVID but the whole process was smooth and easy. Glenn went above and beyond of what I expected and kept us informed throughout the whole process. Outstanding service! Thank you tons Glenn and the staff at Veterans United Home Loans!
This is the second time I have refinanced my home through Veterans United Home Loans and both times I had a smooth experience. I was impressed with how easy it was to go through this process remotely due to COVID. Tammy was friendly, helpful, and quick to respond to email I sent. Communication was great which I appreciated.
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My experience with VU started when I walked in with a random question. I don't remember what lady answered the question, but that question established in my mind, that this was a friendly and knowledgable organization to work with. Several years passed before seeking financing assistance from Glenn about a home loan. "Veterans" of Veterans United gave me a sense of assurance, from that very first random question. It's a great place for veterans to do business with confidence, and an equally professional staff to brig your questions or problems to. VU does it all!
This was my second time using Veterans United and was once again very pleased with the staff and process to refinance my home. My loan specialist was always available to answer my questions and concerns and I felt they had my back every step of the way. I will not hesitate to use them again for my next home loan needs as they made me fell like part of their family.