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Puyallup, WA Reviews

See why we’re rated 5-stars!

 
4.7 out of 5
Average Customer Satisfaction Rating
1,273 reviews
812 new reviews submitted this week!
96.9%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars

I would buy 10 more houses from Ella

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This is the second time we have worked with Veterans United home loans. Both experiences have been very positive.We had worked with Glenn before on a previous home and were impressed with his professionalism which is why we wanted to work with him again. Glenn was very knowledgeable and professional. He made himself available to always answer our questions or get right back with us. Easy to get a hold of and even though we had to call several times...he never made us feel we were a bother. We highly recommend Glenn and in fact, we already intend to contact him again in the future if we refi. Thank you!

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It was great place to work with. I did my loan during COVID-19 and never had to go into the office. Did everything over the phone and online. There loan team was great.

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Experience first-hand why 918 homeowners give us a perfect score!

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5 out of 5 Stars

We picked Veteran’s United because of the positive reviews online when researching refinance mortgages. We were also happy to see a local office just down the street from us. When I called to speak to the next available loan rep, they put me thru to Glenn. Right from the start we felt comfortable with our decision. He sent me his application link and my wife and I immediately submitted our cash-out refinance request. Glenn educated us on interest rates and, after a short wait, got us a rate that knocked off 1.125% from our current mortgage loan. (We didn’t realize that rates fluctuated so much from day to day.). Due to the current Covid-19 restrictions, the entire loan process was online and took approx 1 month. The only time we had to go in was for the official signing and they had desks and chairs spread out to accommodate social distancing requirements. The cash out was a life changer for us as it eradicated credit card debt that we have had for quite a while. I would recommend Veteran’s United and Glenn to anyone seeking a new mortgage. And I would also recommend everyone check out the organization “Veterans United Foundation“ to see where some of the money goes when you work with Veteran’s United. Thank you again Glenn and Veteran’s United for an awesome refi experience!

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Veterans United was very thorough and we always felt they had our best interest in mind.

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I appreciate having Veterans United assisting me with purchasing my home and now refinancing my home.

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