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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,228

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I highly recommend this to everyone who’s are looking to purchase a house.

3 out of 5 Stars
Would Recommend

We did not receive our earnest check until almost 2 weeks later due to them mailing it to another address

Response from Veterans United

Thank you for sharing, Elena. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to help prevent a similar refund delay. The mailing of your refund was handled by the closing title agency. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend

Very professional Very quick to respond Very intelligent

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I liked how easy the website was to navigate which made the process so much easier.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Glenn Leach was fantastic!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Kelly C.

Couldn't have asked for a better 1st time buying experience

5 out of 5 Stars
Would Recommend

Matt's knowledge of the VA loan process, associated cost and rules of the program made it easier for our realtor to help us find a house and work with the selling agent on the transaction itself.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Trish Cole and the staff were wonderful and made it a painless process

5 out of 5 Stars
Would Recommend

Glenn was super helpful & knowledgeable.

5 out of 5 Stars
Would Recommend

Ella is very helpful nice and me and my wife adore her smiling face

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Our loan officer Trish Cole was knonledgeable and there were time that we didnt think that this loan would happen she would come up with creative way and suggestion to help us thru and make things happen for us.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The education videos and articles provided by Veterans United are extremely useful to provide clarity about the financing process.

5 out of 5 Stars
Would Recommend

Easy and efficient process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Trish ALWAYS takes every phone call or text and answers every question.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Glenn was very helpful and always answered my questions in a timely matter.

More Reviews

See all 1,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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