Skip to Content

Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,228

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 1,228 unfiltered, unedited reviews

Starting on Page 26 of 41. Return to Page 1 »

4 out of 5 Stars
Would Recommend

Debbie and Tammy were a great team and helped resolve issues that arose very quickly. I am very impressed. Overall, I would have liked a tiny bit more communication being so far away, but still a wonderful experience. Thank you so much!!

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was grade A wonderful. The service they provided was great. With every step you take the company provides extra information to better understand what to expect, and what to do, and how to better prepare yourself for the next steps in advance. They are one company who not leave you hanging in the wind. Thank you Veterans Uniteda.your guys are awesome!!!

5 out of 5 Stars
Would Recommend

The customer service we received was the best I have ever seen. They are open to ask any question we were unsure of.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very friendly and personable during the process. Communication was outstanding and answered my questions in a very timely manner.I would recommend VU to all vets.

4.5 out of 5 Stars
Would Recommend

Ourbloan process went very smoothly. Underwriter seemed,very thorough.

4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

My experience was incredible! The only issue I had was that I was away on training for the reserves and they needed my LES for the month prior and I was unable to get it in time because I had no access to a computer. I get that it was needed but I wish they would've told me bed I left when I asked if they needed anything else and they said no, just needed to sign the final closing papers.

5 out of 5 Stars
Would Recommend

My loan officer was Glenn Leach him and his crew are rockstars!!! If you Choose to go with Veterans United. and Glenn Leach is your loan officer be prepared to be impressed. Glenn is detailed, tenacious and highly capable if he cant get your loan approved no one can.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding, very nice people to work with and greatly appreciated the smooth and fast process on home loan.thank very much VUHL .

5 out of 5 Stars
Would Recommend

Everyone was very helpful in assisting my family through the entire process.

5 out of 5 Stars
Would Recommend

The office staff is knowledgable and willing to assist you with your questions about your mortgage transaction. Always friendly and courteous. Someone that you could call with your confidence about your inquires. They always ended the conversation making you feel more at ease, than when you first called. A sigh of assurance and relief in a confusing world.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They made the entire experience easy and were great to work with!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Really very nice people there.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ready to see for yourself?

Experience first-hand why 883 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan officer Ella Owens went over and beyond in helping us buy our first home, and my family and I are so happy and blessed to have found Veterans United and be connected with such an amazing team of people to get us to homeownership. Thank you!

4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was very smooth

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Glenn Leach and Kristie Storey were amazing at making sure everything was done in a timely manner and that there were no bumps in the road. I couldn't be more thankful for them!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top