Cole, Paige & others that I spoke with at Veterans United, during the processing of my home loan, were all excellent agents to work with. They are very knowledgeable about the entire process & answered all my questions with quick responses. Plus I never heard anything negative at all, & was kept informed about everything all the way through. I would highly recommend Veterans United to anyone looking for a worry free home loan.
Jon and his team were truly outstanding from the beginning to the end. I appreciated the quick and accurate responses to all my questions. When I didn’t understand something, they explained the answers so I could understand. I have purchased several homes, but the service I received from Veterans United is above and beyond all others.
Process was fairly easy, website is great! Getting docs to this team is as simple as it gets. Very efficient, communicative and great at getting on top of things. Had lots of questions after initial disclosures but Joel and Brenda handled things like champs. I'll use them again when rates fall enough for it to be worth it. Keep my mortgage guys it'll be worth it!
I looked into them over a year ago but they don't do construction loans. They continued to reach out and see if I was still interested. I thought the other mortgage company was going to be good but they started to act dumb, passing off issues to others in the company and didn't know how to do their job. Made the switch and it was not only easy but very transparent. If I had questions, they responded immediately and if they didn't have the answer they let me know but they also worked to get it. It was a small team but very efficient. Can't sing the praises enough.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
The lending team had my brother's back and that means more to me than anything else.
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Chase as great in helping me with the whole process and was very through in explaining as we went along the process. I highly recommend Chase and the VA!
As a first-time homebuyer, I truly appreciated how Veterans United made the entire process so accessible and stress-free. The To-Do checklist on the Veterans United Portal was incredibly helpful, allowing me to keep track of all the necessary documents with ease. Mike and Niesha from the Loan Officer team were wonderful; they were both helpful and responsive, which made a world of difference. Knowing I could reach out to them on weekends and evenings when I had questions really eased my worries during this significant time in my life. I want to extend a heartfelt thank you to them and the entire team for their support!
Very professional
Each person played their role above and beyond what i could have expected. I worked with Kellen and Rebecca most of the process and i couldn't have asked for a better team!
Thank you so much for your determination to make my dream come true !
Jeff was great, helped me understand everything. Was very informative in every way.
Casey was very knowledgeable and helpful. I would definitely recommend him.
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Incredible team to work with!
I could not imagine having a better team than my VU team. I would not go to anyone else for a VA loan.
Jennifer is incredibly caring and an expert in her field. I'm so lucky to have worked with her, and I was finally able to buy a wonderful home for my family.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Zach Robert’s and team made me feel so comfortable throughout the process. This is our second home we have used Veterans United for and they make you feel like family.
