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Puyallup, WA Reviews

See why we’re rated 5-stars!

 
4.7 out of 5
Average Customer Satisfaction Rating
1,273 reviews
858 new reviews submitted this week!
96.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,273 unfiltered reviews

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5 out of 5 Stars

Very friendly and personable during the process. Communication was outstanding and answered my questions in a very timely manner.I would recommend VU to all vets.

4 out of 5 Stars
4.5 out of 5 Stars

Ourbloan process went very smoothly. Underwriter seemed,very thorough.

4 out of 5 Stars
4.5 out of 5 Stars

My experience was incredible! The only issue I had was that I was away on training for the reserves and they needed my LES for the month prior and I was unable to get it in time because I had no access to a computer. I get that it was needed but I wish they would've told me bed I left when I asked if they needed anything else and they said no, just needed to sign the final closing papers.

5 out of 5 Stars

My loan officer was Glenn Leach him and his crew are rockstars!!! If you Choose to go with Veterans United. and Glenn Leach is your loan officer be prepared to be impressed. Glenn is detailed, tenacious and highly capable if he cant get your loan approved no one can.

5 out of 5 Stars
5 out of 5 Stars

Outstanding, very nice people to work with and greatly appreciated the smooth and fast process on home loan.thank very much VUHL .

5 out of 5 Stars

Everyone was very helpful in assisting my family through the entire process.

5 out of 5 Stars

The office staff is knowledgable and willing to assist you with your questions about your mortgage transaction. Always friendly and courteous. Someone that you could call with your confidence about your inquires. They always ended the conversation making you feel more at ease, than when you first called. A sigh of assurance and relief in a confusing world.

5 out of 5 Stars

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5 out of 5 Stars

They made the entire experience easy and were great to work with!

5 out of 5 Stars
4 out of 5 Stars
3.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Really very nice people there.

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Loan officer Ella Owens went over and beyond in helping us buy our first home, and my family and I are so happy and blessed to have found Veterans United and be connected with such an amazing team of people to get us to homeownership. Thank you!

4.5 out of 5 Stars
5 out of 5 Stars

Ella was fantastic. After multiple previous home purchases, I had no idea the home buying experience could be so painless. Ella knows her stuff.

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Experience first-hand why 918 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
5 out of 5 Stars

The process was very smooth

5 out of 5 Stars
5 out of 5 Stars

Glenn Leach and Kristie Storey were amazing at making sure everything was done in a timely manner and that there were no bumps in the road. I couldn't be more thankful for them!

4.5 out of 5 Stars
5 out of 5 Stars
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