Skip to Content
(253) 617-6200 Apply Now

Puyallup, WA Reviews

See why we’re rated 5-stars!

 
4.7 out of 5
Average Customer Satisfaction Rating
1,274 reviews
517 new reviews submitted this week!
96.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,274 unfiltered reviews

Starting on Page 5 of 43. Return to Page 1

5 out of 5 Stars

One thing that I wish would happen, is that for the whole duration of my loan that I stay with Veterans United. The last time I purchased with Veterans United, they sold my mortgage to Freedom Mortgage, who was extremely pushy, rude, and had abusive sales practices. Even after telling them to stop sales calls, they continued.Veterans United was a blast to work with on my last loan as well as this one. I just hope my loan stays with Veterans United.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars

This is my second home purchase through you and will definitely stick with you for the the next one !

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars
headshot image of Jennifer Rambow

Loan Officer: Jennifer Rambow

NMLS# 1816514

Ready to see for yourself?

Experience first-hand why 919 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

4.5 out of 5 Stars

I had a little confusion when I got emails from Chicago Title, because they mixed in w/ all the spam/sales emails I get. So I didn't identify them as part of the refi process for a few days.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

4 out of 5 Stars
headshot image of Megan Santiago

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars

Veterans United is reliable and efficient. I highly recommend Veterans United to all military members interested to call their place home. You will not regret your investment with them.

headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
headshot image of Shawn Kuhns

Loan Officer: Shawn Kuhns

NMLS# 2174745

5 out of 5 Stars
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars

The whole team are superstars and work hand and hand with you the whole time.

headshot image of Shawn Kuhns

Loan Officer: Shawn Kuhns

NMLS# 2174745

5 out of 5 Stars
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars

I'm very happy with my purchase and blessed to have had VA home buying benefits!

headshot image of Shawn Kuhns

Loan Officer: Shawn Kuhns

NMLS# 2174745

5 out of 5 Stars

Working with Veterans United Home Loans and specifically Kayla Racus made the whole process a breeze!! They are so quick to answer any questions, easy to work with, and we had a wonderful experience all around working with them. Highly recommend using Kayla Racus with Veterans United Home Loans on getting your home loan!

headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

Ready to see for yourself?

Experience first-hand why 919 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

First time home buyers, we were unsure about the terminology and steps in the home buying process. The Veterans United team made us feel like we were pros by explaining and assisting us each step of the way. We appreciate their efforts and would recommend them to other first time buyers. Thank you!

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

Absolutely loved our experience and would highly encourage others to choose Veterans United. It was a quick and easy process, they walked us through EVERY step, and answered all of our questions. We felt confident purchasing our home with them and would do it again.

headshot image of Megan Santiago

Loan Officer: Megan Santiago

NMLS# 1929252

3.5 out of 5 Stars
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

4 out of 5 Stars
headshot image of Matt Kuhns

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Shawn Kuhns

Loan Officer: Shawn Kuhns

NMLS# 2174745

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

More Reviews

See all 1,274 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Back to Top