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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,230

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Megan made the process simple and easy after we were struggling with another company. Highly professional and efficient.

5 out of 5 Stars
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Have already recommended people to call Matt

5 out of 5 Stars
Would Recommend

Veterans United is super professional and they are very good we are super satisfied with them thanks a lot veterans United and Trish Cole

5 out of 5 Stars
Would Recommend

Ella Owens made my experience extremely easy and efficient. She went above and beyond to ensure I had all the information I needed and that my preferred timeline was met. With traveling and being out of state, she facilitated the process and completed everything in a way that may not have been done otherwise. Regardless of the time of day, she kept communication that assisted me even while being in different time zones. She maximized multiple methods of communication via phone, text, email, and the online portal. I highly recommend Ella for future loan needs!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Ella was great with my wife and I from the start. She did a great job with explaining the to-do items that we were not sure of. I would recommend a friend or family members that may be looking to purchase a home here in Washington. Thanks you, Ella.

5 out of 5 Stars
Would Recommend

Professionals at every aspect of the buying process

3.5 out of 5 Stars
Would Recommend

Documents took longer than needed and we were supposed to have a same day close as our other house. Items had to be left in 2 uhauls for a week ruining several very expensive items.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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The whole process with VA United Home Loans was amazing!From Tory Tuttle (Loan Officer) and her staff in HI to Glenn Leach (Loan Officer), Cindy Schmidd-Potter (Escrow Officer), and their staff in WA, they made the process very smooth and painless. They really comforted our worries as first-time home buyers.We want to send a special much mahalo to Will Logan, our Real Estate Agent. His knowledge, expertise, and guidance throughout the whole process was what helped us lock in our new home. We were truly blessed to have him as our agent in this entire process. Much, much mahalo Will!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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Trish Cole is a fantastic loan specialist. She's knowledgeable and on the ball and the icing on the cake is that she's nice, too! We closed in 2 weeks! Couldn't have asked for more!

5 out of 5 Stars
Would Recommend

While living in Hawaii, I purchased a home in Washington utilizing Veterans United - they (Megan Santiago) made it easy and possible.

3.5 out of 5 Stars
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5 out of 5 Stars
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Excellent company to work with! Focus is on service! Strongly recommend them to anyone looking to finance or refinance their home!

4 out of 5 Stars
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4.5 out of 5 Stars
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More Reviews

See all 1,230 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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