I've never used my VA loan so I was not familiar of how using my VA loan would work. My sister referred me to Veterans United and told me that I will not be sorry if I were to call them and to give them a shot. So I did. From the moment I reached out to Veterans United, I knew I contacted the right venue. I explained to the loan officer my situation and informed her that I would need someone to hold my hand throughout the whole process and boy, did she ever. The loan officer at Veterans United was incredible. She was always accessible to answer any questions I had. You could tell she was very knowledgeable in her craft. I always felt reassured after speaking with the loan officer if I could proceed with an offer or not. I'm so happy my sister insisted I give them a call. This was a call I will never regret in making. Thank you Veterans United for having very knowledgeable people working with veterans. I would not hesitate in calling Veterans United if I were to need them again in the future.
Tammy Hemmie and her team made the refi process so quick and easy. They were all very responsive to any questions I had. Tammy worked very hard to find me the best rate and terms possible. She and her team reached out to me directly when they needed something. All of them are so friendly and personable. It was a very pleasant experience. I highly recommend Veterans United.
Veterans United streamlined the process for a veteran, especially if you have not used your VA loan before or have not used it in years. There was always constant feedback of anything that needed to be done, so you were never out of the loop and you could always check thing out through their website once you created your account.
Working with Matt at veterans united home loans was incredible, which not something I expected. Matt was competent, efficient, and effective in all aspects of the loan. Furthermore, Matt's personal interactions with myself and children really made it feel like somebody who genuinely cared was taking care of my family and our home. Thanks again for the excellent service and experience.
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