Tammy Hemmie and her team made the refi process so quick and easy. They were all very responsive to any questions I had. Tammy worked very hard to find me the best rate and terms possible. She and her team reached out to me directly when they needed something. All of them are so friendly and personable. It was a very pleasant experience. I highly recommend Veterans United.
Veterans United streamlined the process for a veteran, especially if you have not used your VA loan before or have not used it in years. There was always constant feedback of anything that needed to be done, so you were never out of the loop and you could always check thing out through their website once you created your account.
Working with Matt at veterans united home loans was incredible, which not something I expected. Matt was competent, efficient, and effective in all aspects of the loan. Furthermore, Matt's personal interactions with myself and children really made it feel like somebody who genuinely cared was taking care of my family and our home. Thanks again for the excellent service and experience.
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This is the fourth time we’ve used VUHL services for either financing or refinancing our homes, and they’ve been consistently pleasant and professional to work with. Their rates are great and very competitive with other VA loan lenders. No hidden fees - everything disclosed upfront to help us make our decisions.
Overall experience they the VA was horrible. Two months to close a loan is unheard of in these times especially since collateral was well over asking price of new home. Glenn our loan officer was everything you would expect from a loan officer. Michelle was super awesome and a pleasure to work with.
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. James, we value your patience and commitment in sticking with your loan process, even when things became frustrating. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
