The rate was the best I could find. We closed on time, even after it became a rush. They are experts in VA loans. So, when unique situations came up, they knew what the VA would expect, putting my wife and me at ease. They were responsive, professional, and spoke with confidence on their subject matter. Every contact I had felt genuine and honest. They treated my time and money with respect. They never tried to upsell me or questions my decision to decline options.I am a very busy person who doesn’t always have their phone on them. Everyone was comfortable speaking through text or email and always met me on my communication source. I can’t say enough for them.The way Veterans United does business is how every business should treat their customers, let alone veterans. I can’t say enough wonderful things about Malachi, Jake, Vickie, and everyone else behind the scenes that I never talked with but helped along the way.
Team was very proactive and engaged with us
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Fantastic organization! They took away all my anxiety and fear for being a first time home owner. If I had a question they immediately had an answer. They worked tirelessly to get us taken care of.
My loan officer Mark made this process very smooth and easy for me and even caught some things I wasn't even aware of! There were no dumb questions and never a delay! Give him 10 STARS!!!
I’m happy that I took the opportunity to work with veterans United. It was a smooth process and everything was explained to me thoroughly.
This process the entire time has been so stress free between Justin and Corey they were amazing very helpful and always answered any questions we had!!!
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Emmett is patient understanding and considerate, and he explains everything in terms people can clearly understand and feel comfortable and safe with the process
I commend the extraordinary work of my Loan Officer, Bailey Ganz and Loan Coordinator, Ofelia Clements regarding my VA home loan refinance. This team provided a "standard of excellence" that was truly life changing. My refinance was not a simple file, it involved a difficult title issue. Ms Ganz and MS Clements did not simple "manage" my file; they championed it. They provided exceptional and consistent advocacy, daily supportive communication, and a commitment to my best interest. It was evident at every turn that they were not just closing a loan, but we're dedicated to my best interest as a veteran. I was well informed at every step of the process. Their expertise, professionalism and support gave me every assurance and confidence that choosing Veterans United to refinance my mortgage was the best and right choice and I express much gratitude.
I cannot overstate how grateful I am to Veterans United for all of their hard work. They made the whole home buying process so easy for me. Thanks so much!
Had a awsome team. They made everything really easy. Very helpful with stuff like insurance and costs management
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Our 2nd time around using Veterans United and Mr Kyle Gardner and his team.
I had the pleasure of working with Austin Butler and Tayla and the entire team at Veterans United, they were very knowledgable of the lending process, efficient, and provided competitive pricing for us! There was constant communication with every step. They had, a wide variety of resources including our realtor and repairman which was good for almost any scenario. They helped us get out Loan at the max amount with a good rate! I would strongly recommend them!! Thanks guys for the outstanding job and successful closing of our new home! I look forward to future business!"
Ashley was very helpful and made sure I had all the information promptly.
Very easy process. Would do it again.
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Amy and her team were outstanding! They went way above and beyond the call of duty to help me get my home loan. Very grateful to them.
Haley is always amazing to work with!
The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!
Michelle and her team were AMAZING!!! They were so on top of every single item and helped me accomplish every goal in my first home buying purchase! They all worked day and night and got in contact with anyone imaginable to help me! I can not recommend this team enough!
