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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,846 reviews
678 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,846 unfiltered reviews

Starting on Page 118 of 14,995. Return to Page 1

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Outstanding service

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

I believe VU gave me the best service possible. I was surprised there were no unpleasant issues. I believe they gave me the best service possible. I definitely would recommend VU to future shoppers.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

They made the process smooth and easy! I was able to buy my first home with their help!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Melissa and her team were beyond amazing! They helped us get everything we needed for our home, and the whole process was smooth, stress-free, and actually enjoyable. We truly couldn’t be happier with the experience. If you’re buying a home — go to Melissa Kunkel! We will 100% be returning to her if we ever purchase another one in the future!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Helped us close in less than 30 days. Enjoyed that everyone was on the same page and communicating effectively

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

My experience with Veterans United has been nothing short of outstanding. From start to finish, my loan team made the entire homebuying process smooth, stress-free, and truly supportive. They treated me like a person, not a number, and always made sure I understood what was happening at every step.The communication was excellent—quick responses, clear explanations, and constant updates that kept me from ever feeling lost or overwhelmed. Every member of the team went above and beyond to make things as easy as possible, and their dedication showed in everything they did.They were patient with my questions, proactive about finding solutions, and genuinely invested in helping me succeed. The online tools and portal made uploading documents and tracking progress incredibly convenient, and the whole process felt organized and efficient.I would absolutely recommend Veterans United to any veteran, service member, or family looking for a home. Their professionalism, knowledge of VA loans, and personal care for their clients set them apart. I’m grateful for the support, and I’m even more grateful for the team that walked with me through every step of this journey.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Will definitely recommend to family and friends who’s looking to purchase a home

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Dormain V.

We have gone through the homebuying process before and nothing compares to the customer experience that Veterans United provides. It is great to have a stress-free lender experience in this tough buyers market. Thank you Veterans United!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Candy was so instrumental in me buying my house. I would recommend 100%

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

4.5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

Ready to see for yourself?

Experience first-hand why 357,572 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Ryan was absolutely a joy to work with. Very professional, yet friendly and personable. Erin was also professional, yet personable. It was very easy to get in touch with them when I had questions, and they were patient as well. Highly recommend.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Robert H.

The experience with Veterans United was absolutely fantastic. From start to finish my team was very responsive to all my inquiries and concerns. The process was very stress free for the most. I would recommend that any Veteran looking to purchase a home contract Veterans United today.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

Dave and his team (Spencer and Tayla) were absolutely fantastic! I couldn't recommend a better VA home loan team!They stayed on top of everything and responded so fast to all of our questions, and made the checklist of to-do items regarding the documentation process extremely easily.Dave and his team made sure we were completely informed and were very candid and transparent throughout the entire loan process.They are true professionals that will guide you in getting everything squared away, and ensure that you understand the legalities of everything you are signing.Dave and his team are thorough, efficient, and an overall great team that will do everything they can to help get you into your dream home, which was certainly the case for us!My husband and I are both Army veterans and I can say that we wholeheartedly trust Dave and his team and would highly recommend them to any veteran looking to buy a home using Dave and his team at Veteran's United.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

Quick, easy and great friendly service

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

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