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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,431 reviews
542 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,431 unfiltered reviews

Starting on Page 2 of 15,082. Return to Page 1

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

4.5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars

Thank you so much for everything you did for us! We appreciate you all!

headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

0.5 out of 5 Stars

Unnecessary chaos and very stressful. Most of the time no one has answers. Loan estimates with many mistakes, repeatedly, and they fluctuate unreasonably. "Kick the can down the road" attitude. Never again.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

The option of owning a house seemed so distant and intimidating but veterans united made it easy to atain and understandable.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

This is the second time, maybe third, I have used veterans United.
Mike Smith has always been my team leader. I have enjoyed working with him tremendously, and he picked the right people each time to be on my team, all of.them willimg amd.ready.to jelp me ans make sure i always kmew wjat was happening.It felt like Mike was just part of the family,My family and I couldn't have asked for a better person to work with. He was kind, considerate, always staying on top of thing's, always ready to help, and I can't thank him enough. Being 75 years old, I know this will be my last home I buy, and that's rather disappointing, Because it's probably the last time I'll get to talk to Mike, And that's a little sad. If I had to buy a 100 more houses,.I would ask to work with Mike again. Thank you, Mike! I appreciate all that you've done for me.Hugs pat

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

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5 out of 5 Stars

This is our second time working with VU and it was a wonderful experience just like the last time. Out loan officer and loan coordinator, Heidi and Annie, got us through our process for a refinance with absolutely zero friction and kept us updated every step of the way. They are absolutely fantastic and I cannot say enough positive things about them. If you are a veteran, you shouldn’t use any other mortgage company. Thank you VU!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

I never would've thought I was ready to buy a house on my own. They looked at my finances and helped me understand the next steps toward home ownership. I felt like I had a great team behind me the whole process. They always reached out and made sure I had my paperwork ready.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Very communicative. Awesome team to work with!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

Ready to see for yourself?

Experience first-hand why 359,835 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

You all were awesome with buying my new house and providing me with all the information to make everything I needed to do. Thank you.

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

3.5 out of 5 Stars

They pretty much took care of everything for me it was very easy to sit back and allow my team to handle all aspects for me buying my first home.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

It was too easy even when was abroad. Excelente team. Highly recommended for veterans.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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