The entire home buying experience was professional, efficient and effortless. The Veterans United representatives were very courteous and patient as well as knowledgeable and respectful. I will most certainly recommend Veterans United to all of my military comrades.
My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.
Jon Ouk was extremely matter of fact, which is how I like it. He explained to me exactly what I could afford and what I needed to know to get the house I wanted. He helped me through the entire process, no bull, just straight facts, and the entire thing was done with precision. Jon is the money, and Bryan was everything else. Bryan Kay was the exceptional at answering questions and helping me through the other part of the process. Anytime I had to sign something or if something came up that I didn’t understand, Bryan answered my questions without fail! With these two as a team, I knew that I was in great hands!
It took awhile for my loan to get approved due to the government shutdown and issues with the Hoa but they helped me along and did what they could to help me close!
Great experience
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It went well.
Overall Veterans united was very helpful, professional & outstanding in all there hard work in making our dreams come true with our refinancing of our beautiful home . Thank you
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
My husband, Michelle Bruner, retired from work due to disability, served in the Navy, Honorably Discharged of course. My husband and I couldn't have asked for a better group of individuals, who were warm and friendly, knowledgeable, and quick to handle snags efficiently and correctly,! We thank you for blessing us with such a team of professionals, they made it so easy and unstressful to buy a home.! And the Realtor, Susan Agee is an 8 out of 5 stars , as well! Thank-you
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I’d recommend Veterans United on every occasion and twice on Sundays. Wendy and her team are outstanding!
Ryan Sherman was outstanding. My wife and I were in a big hurry to battle for a property. Ryan dove into action on our application and we were able to submit and win the bid within less than 24 hours! After than initial offer phase, Ryan was readily available for any questions. He went above and beyond. He took the time to answer questions I had even when not in his business hours. He truly went above and beyond! We had a great experience with him and VU!
You are as a good man
Veterans United is truly an amazing company. They take such good care of their clients from the beginning of the home loan process and through refinance. I appreciated their patience and kindness through every phase of the process. They treat you like family and I would definitely recommend them to my other veteran friends.
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
