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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,271

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,271 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Although this type of process are not easy the entire team made it incredible easy

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding service, the best we have EVER delt with. The upmost professional people. A complete pleasure working with you.

5 out of 5 Stars
Would Recommend

Im so impressed with this service my brother in Utah is using veterans United for his va loan.

5 out of 5 Stars
Would Recommend

Please read comments below.

5 out of 5 Stars
Would Recommend

Debra Hiles and Tammy Hemmie and were very professional. They were a god send. They helped me through the entire process. I'm very thankful for that. They are what VUH represent; friendly, professional courteous, patient and most of all welcoming.

5 out of 5 Stars
Would Recommend

Glenn and Kristie were absolutely fabulous and they were so wonderful to work with and really made this the easiest part of our home buying process and I really can't thank them enough for everything they did for us!!

4.5 out of 5 Stars
Would Recommend

Great company in helping my family secure a home loan.

4 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Both David and Trish and her team were great to work with.

5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars

Funding fee was excessive.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Initially, they gave our case to an incompetent loan officer. I feel Glenn and Kristie had our best interests and did their hardest to correct the situation

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Glenn and Kristie did an amazing job working my file and assisting my family and I in the tedious home buying process. This could not have been without them! I will be recommending them to everyone I come across!

4.5 out of 5 Stars
Would Recommend

Veterans would greatly benefit from state reps to take advantage of state programs that varies state to state. I know that loans are competitive but is it adventagious for the loan officer or the veteran in any loan.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United proved to be a staff of a Team of Dedicated personnel whom goes that extra for us Veteran's. If there is a problem, issue with any part of the veteran's loan, they Team to work, to resolve. Veterans United is it!

1 out of 5 Stars

The underwriters are your worst team members; no timely communication and requesting one piece of information at a time, rather than everything at once is grossly inefficient and resulted in redundancy of requests.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Very easy to deal with, good communication.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very informing, kind, and upfront.

5 out of 5 Stars
Would Recommend

The whole team was a huge help in helping me purchase my first home making it extremely easy for me throughout the whole process.

More Reviews

See all 1,271 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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