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Puyallup, Washington Reviews

Unedited and unfiltered reviews from Veterans and military families

1,245

Total Customer Reviews

96.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience with VU started when I walked in with a random question. I don't remember what lady answered the question, but that question established in my mind, that this was a friendly and knowledgable organization to work with. Several years passed before seeking financing assistance from Glenn about a home loan. "Veterans" of Veterans United gave me a sense of assurance, from that very first random question. It's a great place for veterans to do business with confidence, and an equally professional staff to brig your questions or problems to. VU does it all!

4.5 out of 5 Stars
Would Recommend

This was my second time using Veterans United and was once again very pleased with the staff and process to refinance my home. My loan specialist was always available to answer my questions and concerns and I felt they had my back every step of the way. I will not hesitate to use them again for my next home loan needs as they made me fell like part of their family.

2.5 out of 5 Stars
5 out of 5 Stars
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5 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Glenn and his team were very prompt on getting documents and requesting information from me making the process a fast one.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I can’t say enough about my loan experience. Ella Owens was amazing!! She was there every step of the way and always available for any questions. I am to the moon pleased with Ella. My loan officer for life!! I will be recommending Ella to all my friends and family.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Trish is very knowledgeable and helped me guide me through the loan process step by step. She is amazing.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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At first, I didn't know there was a bank called Veterans United Home Loan, but this time I knew that only VA Loan was specialized. I think I should tell many other Veterans friends.

4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

I believe there no one better.

4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Trish did a great job keeping my loan moving along. Even when we ran into a snag she kept a positive attitude and encouraged me to keep going. So very glad I did. Thanks Trish and the Veterans United team

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See all 1,245 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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