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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,019 reviews
673 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,019 unfiltered reviews

Starting on Page 142 of 15,001. Return to Page 1

5 out of 5 Stars

I am hesitant on companies that “strictly help vets” because I’ve felted taken advantage of before. At no point in Time did I feel falsely lead or pressured to buy when I wasn’t ready. They gave me a call after I said I need 2-3 months to adjust to a new job/schedule before we even talked about formality’s.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

4.5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

Josh was amazing! Was able to close in less than 30 days and that was with thanksgiving holiday in between!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Awesome service, awesome people, awesome company. Thank you for everything.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Photo submission from Eduardo G.

As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

This was the smoothest process over. Hands down from pre approval to close 1 month and 5 days.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

The United veterans agents did a great job wth our loan !!!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

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5 out of 5 Stars
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Photo submission from Bruce W.

I here to tell all my Brothers in Arms..... Sit back and just trust this group...... I guarantee .... They got your back !!! TRUST !!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

You will not be disappointed everyone was a blessing to work with

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

4.5 out of 5 Stars

Our loan officer, Mike Quinn, was absolutely great.
There were a few little snags with underwriting, but, they were taken care of promptly.

headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars

They work with all your problems

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

The VU team Adam and Kimmy were very awesome to work with! They were very helpful and understanding. The App also made it super easy to complete tasks to stay up to date with documents for processing. I highly recommend this Team specifically!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

Ready to see for yourself?

Experience first-hand why 357,724 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Aaron and his crew were always near the phone for quick and detailed responses to any questions I had throughout the process. No matter how many times I forgot they were always there to guide us into our new home. I never felt pressured or stress since I knew they where there helping with every step along the way.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

The team did great, ive recieved home loans through other VA lenders and this team, and veterans united are by far the best. The team worked with me through the whole process and helped me with the struggles i encountered. I would recommend VU to anyone.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

Taylor and Madison were a huge help the entire way through. Everything was cut, clear and precise every step of the way. They made the whole process so easy. Couldn't have asked for any one better!

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Photo submission from Austin R.

Was such a better experience than I ever thought it would be. Veterans United helped us get into our dream home even during a sellers' market. Justin was nothing but supportive and transparent and helped me through the entire process. Could not be happier to use my VA Loan benefit with help from the Veterans United team!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

This was my first time purchasing a home, and I wasn’t familiar with all the details involved in the process. The Veterans United team truly made things easier for me from start to finish. They took the time to explain every part of the process, no matter how big or small my questions were. They were always patient, responsive, and made sure I fully understood everything before moving forward. I'm grateful for their support and guidance, and I’m very glad I chose to work with them. I had an outstanding team!

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

3 out of 5 Stars

Underwriter was very concerned about funding this loan because of the borrowers debts. Sister of borrower tried to assist by helping to clear/pay off the debt. Turned out OK but only until there was a back-up loan on the table.Perhaps Veterans United comes together with there underwriting department to resolve challenging scenarios before they get out of hand, as in Brian’s situation.Thanks!

Response from Veterans United

Hi Brian,
I appreciate you sharing this feedback, and I’m sorry the process felt so tense at times. When things become complicated and you’re working hard to keep everything moving, it can feel overwhelming, and I understand why you wanted to see more clarity and coordination as you went through it.

If you’re open to it, I’d like the chance to talk more and make sure your experience is fully reviewed. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here from 9 a.m. to 5 p.m. Central Time, and if you contact us after hours we’ll typically follow up the next business day.

Thank you again for taking the time to share your thoughts. I’m here if you’d like to walk through anything in more detail.

5 out of 5 Stars

they stayed in touch throughout the long process of finding the right home. not pushy.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

4 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Andrew, Kara and the entire team was absolutely outstanding as regards their guidance, response time to questions and overall expertise with the VA mortgage process.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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